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Sterling-Troy Apartments

2.8

About this business

Location details

34400 Dequindre Rd, Sterling Heights, MI, 48310, United States

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WeekdayScheduleStatus
MonClosed
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.863 reviews
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Papa T.'s profile image
Papa T. 
a year ago

Outrageous Deposit - Bug Issues Wasted over an hour of my time with an online application and a visit to find out at the end of the paperworks. They wanted a deposit of over $1100 from me when I have excellent credit and 3 years of excellent payment history from my current landlord. Never paid my rent after the 1st! On top of my time wasted, I don't basically know what to do with a $50 money with their name on it...that they had made me buy before they informed me of their ridiculous deposit amount and other outrageous admin... read more

Abby R.'s profile image
Abby R. 
a year ago

Water is yellow and water is 30$ a month Water is yellow and water is 30$ a month. The pool is never open, there’s always some kid of construction going on so it’s closed and the construction is loud even from inside your apt. They’ll tell you the walls keep noise out really well, but I can always hear my neighbors playing music and walking around. 

Business response:

Thank you for sharing your concerns. We’re sorry to hear that your experience hasn't met your expectations. We take feedback seriously and want to address your points directly. Regarding the water, we are on city water, which is treated and safe. If you’re noticing any discoloration, we’d like to investigate that immediately, as it’s not a typical issue. Our pool has been open all season, but if there was any inconvenience, we apologize. As for construction, we currently don't have any ongoing projects, so we’d love to learn... read more

Scott R.'s profile image
Scott R. 
a year ago

Nice Place I have lived here for seven years. Management responds to problems in a timely manner. The apartments provide good natural lighting. The hallway, parking lot, and landscaping are clean. I usually cook and the stove, refrigerator, dishwasher, and microwave always work well. The carpeting in this apartment is adequate. The balcony is new/updated and is a decent size for two chairs and a table. As for noise, the people are generally quiet and courteous. The rent is fair in this market and pets are allowed here. There... read more

Business response:

Thank you, Scott, for your detailed and positive review! We’re thrilled to hear that you’ve enjoyed living at Pine Hill Apartments for the past seven years. It’s great to know that our management team has been responsive, and that you’re happy with the natural lighting, clean surroundings, and well-maintained appliances. We’re also glad you’re enjoying the updated balcony and that our community offers the peaceful atmosphere you’re looking for. Your recommendation means a lot to us, and we’re grateful to have you as a long-t... read more

Maddy L.'s profile image
Maddy L. 
3 years ago

First Apartment This is my first apartment and I have enjoyed it. Office was great helping me with the application process. 

Elizabeth M.'s profile image
Elizabeth M. 
3 years ago

Quiet and Comfortable I have lived here for several years, and I enjoy the quiet and the location. Maintenance is quick to respond to calls for repairs. 

Scott R.'s profile image
Scott R. 
3 years ago

As Advertised! I have lived here for 5 years and the maintenance staff are very nice and professional! They respond in a timely manner. The management is fair, knowledgeable, and very nice. They respond in a timely manner. This complex is in a great location just minutes from downtown and the highway. You will never be in traffic for very long in this area. The apartment I live in has had 3 minor problems in 5 years. Each time, the problem was fixed in hours and with a friendly attitude. In the wintertime, the snow removal i... read more

Business response:

Hello, Thank you for taking the time to leave us a review! We appreciate you sharing your experience with others. Please don't hesitate to contact the leasing office if there's anything we can do for you. we're here to help! -The Team @ Pine Hill Apartments 

ZongMing Y.'s profile image
ZongMing Y. 
4 years ago

Best place ever during my 6-year rental life Beautiful and comfortable place. Nice manager and neighborhood. The property manager will respond as quickly as she can and extremely help! Life is quite easy for living here. The best place ever. 

Business response:

Thank you for your five-star seal of approval! We are so glad to see that your time living in our community has been nothing but great experiences and that our team has provided you with stellar service! As always, if there is anything we can do to assist you further, please do not hesitate to contact us. Have a great day! 

Alejandro D.'s profile image
Alejandro D. 
4 years ago

So far it has been excellent! My wife and I has been living here for 2 years and so far the place, the apartment and the management has been great. They have help us quickly on every problem or issue we had so far. The location is close to different schools, department stores, restaurants and about 15 to 20 minutes away from the BMW plant. 

Business response:

Thank you so much for taking the time to post such a positive review and to share your experience with others. There's no greater compliment than a long-term resident who chooses our community as the place to call home, and we're honored that you've chosen to live here for the last 3 years! 

Natalia C.'s profile image
Natalia C. 
4 years ago

Great and affordable place to Live I've been living here for 3 years, it's a good and affordable place to live, considering the location and the cost of other places to rent around here. Maintenance has always been available when I have needed something, as well as the manager. They have always been very respectful and kind, and I'm pretty sure many people agree with me?? 

Business response:

We truly appreciate your kind review! Our team cares deeply about our valued residents so it is great to hear that you have been benefiting from these efforts. Please let us know if there is anything we can do to improve your already 5-star experience. Thank you for the 5-star rating as well as your loyalty! 

Frequently asked questions about Sterling-Troy Apartments

How is Sterling-Troy Apartments rated?

Sterling-Troy Apartments has a 2.8 star rating with 63 reviews. 

When is Sterling-Troy Apartments open?

Sterling-Troy Apartments is closed now. It will open tomorrow at 9:00 a.m. 

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