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Sterling McCall Toyota

4.4

About this business

Location details

9400 Southwest Fwy, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.415,440 reviews
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Nancy S.'s profile image
Nancy S. 
3 years ago

Went to No.Olmsted Sunnyside to buy a car. Sarah Buchanan was my salesperson. She was wonderful as a person and gave me excellent customer service. I've been going to No. Olmsted Toyota for many years, and highly recommended them. I have never had a problem and all the personal are wonderful. Thank you Sarah for helping me out and being a great person. 

JD's profile image
JD 
3 years ago

Absolute worst customer experience I have ever had. I am in the market for a 2015 4Runner. To make a long story short, the original deal they brought out had my trade undervalued by $6,000. I asked them to take another look at this and they brought out the manager who showed showed me other cars similar to mine that were traded at a much higher value than they offered. After explaining that I have been offered much higher value on my trade from both Atlanta Toyota and Toyota mall of Georgia they said why don't you go sell yo... read more

Peter M.'s profile image
Peter M. 
3 years ago

My wife went in with an offer from the website. They said they did not have that particular car - then said they never had it - and tried to get her to go for a truly terrible offer. She thanked them for their time and tried to leave and was literally chased to her car by the salesperson. It was like a scene from an old comedy, only it wasn't funny. It was pathetic. There are lots of Toyota dealers in Atlanta. I advise giving this one a miss. 

dacarr's profile image
dacarr 
3 years ago

purchase experience was not great-sales dept had a smug attitude. After the sale is a problem- 60 days later I still dont have license or registration due to a series of mistakes by their inept title clerk. Communication from management is very poor, they rarely return call or emails. It is obvious that once they have your money you are no longer important to them 

Doris B.'s profile image
Doris B. 
3 years ago

Doris B, I worked with Bill Minyard, sales agent and Steve Slaven, business manager. They were pleasant, accommodating and had a great sense of humor. Best experience I have had in purchasing a car. No hassles. Thank you gentlemen!!!! 

James T.'s profile image
James T. 
3 years ago

Do not pay for the Apex GPS Protect system. The finance team will claim that it is already on the vehicle and try to charge you between $800 and $2000 for it. Mike Calvert's master account can always track and control your vehicle (including the ability to remotely disable your vehicle without your authorization). If you refuse to pay for it, they will give it to you for free, along with 1-year of free Silver service as an incentive to keep it. Ask to have it removed before leaving the dealership. Be persistent, and say you ... read more

Tony T.'s profile image
Tony T. 
3 years ago

Tony Montazeri took great car of us Toyota of Warren treats us like family. Highly recommended  

Mr S.'s profile image
Mr S. 
3 years ago

Lies and a waste of time! They strung me along over a weekend til Wednesday 12-15. To back track a little...Amanda told me it was being worked on Friday and if I came in Saturday, she "would have it rushed thru for me for pick-up". I could not make it Saturday so asked if I could give a deposit to hold it until Wednesday, the answer was "NO we don't hold cars". Fast forward to Tuesday, I got a text from Amanda that they "want a deposit now to hold the car". I did not give one as I was told that it was still in detail. All o... read more

Candi K.'s profile image
Candi K. 
3 years ago

I brought my brand-new car (less than 1400 miles) in with a check engine light on, spoke with two different service techs. They blamed me for causing the check engine light then refused to hook it up to diagnose the problem without charging me a $150 fee. They were rude accusatory and unprofessional. They also told me if I did not like it then I can take it to the dealer I bought the car from. I did take it to the dealer I bought it from and there was indeed a problem with a valve that needed to be replaced. The dealer I bou... read more

Frequently asked questions about Sterling McCall Toyota

How is Sterling McCall Toyota rated?

Sterling McCall Toyota has a 4.4 star rating with 15,440 reviews. 

When is Sterling McCall Toyota open?

Sterling McCall Toyota is open now. It will close at 8:00 p.m.  

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