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Sterling McCall Toyota

4.4

About this business

Location details

9400 Southwest Fwy, Houston, TX, 77074, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.415,440 reviews
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Tom H.'s profile image
Tom H. 
3 years ago

Can't say enough great about this dealership! Kal & Mike were more than willing to work with me and help me out. These guys listened, stood behind their words and truly made the transition easy and painless. I tip my hat to these guys, appreciate what they did for me. The treat you like family! Thank you Kal & Mike @ Thayer Toyota 

sheng h.'s profile image
sheng h. 
3 years ago

About 2 weeks ago, I was getting ready to buy a car and a sales man at Faulker Toyota by the name of Issac Curnew helped me. Today, 8/27/15, around 8PM, I was getting ready to buy a car and wanted to compare prices between truecar and the price Issac gave me for 0% APR. However, when I approached the dealership today, in hopes to buy the car, I talked with the sales Jason Brown. We discussed a little and as soon as I mentioned the name Issac after finding out he went on vacation, his tone completely changed. He became rude t... read more

Sarah's profile image
Sarah 
3 years ago

We had an excellent experience working with Jeff Wells at Burdick Toyota. We brought in our 2013 Sienna XLE, which we have absolutely loved, and traded it in for a new Sienna XLE. Jeff was very knowledgeable about the vehicle, and answered all of our questions. He was able to point out all the upgrades and changes from the older model, and we immediately felt comfortable and confident in our decision to buy another Toyota Sienna. The service department is also top notch, which we experienced after bringing our '13 Sienna in ... read more

Audrey S.'s profile image
Audrey S. 
3 years ago

Dishonest, disrespectful, unprofessional service center Zach Claybrooks so call manager, refused to resolve issue. Incompetent to manage a portapotty! 

Audrey S.'s profile image
Audrey S. 
3 years ago

Service manager Zach Claybrooks is rude, disrespectful, unprofessional and doesn’t represent Toyota quality of customer service.He was unwilling to resolve or investigate the damage to my car after being serviced, his arrogance is shameful. I have purchased my last vehicles ( 4 in 15 years) from this dealership. I intended to file a complaint with corporate.  

Audrey S.'s profile image
Audrey S. 
3 years ago

Service manager Zach Claybrooks is rude disrespectful, unprofessional, sad this is what Cobb Co. Toyota has appointed to a management position for the service center.  

Steve S.'s profile image
Steve S. 
3 years ago

We have purchased 2 vehicles from this dealership in the last 4 years. We have used this dealership for all the service for those new cars. Yesterday, my 20 YO daughter brought her car in because it was making a strange noise. After a few hours the technician came out and told her it needed some repairs that were somewhat costly. She asked a couple questions and then the technician said give me a second. Thirty minutes later he came back and didn’t give her any written estimate or summary. She researched the cost of th... read more

Ayo O.'s profile image
Ayo O. 
3 years ago

Best experience ever by Joshua Oyebadw 

Curtis H.'s profile image
Curtis H. 
3 years ago

DON’T BUY FROM THEM. THEY ARE NOT HONEST. If there was a zero star that’s what I would rate them. I bought a 2015 Ford Fusion from Cobb County Toyota on 10/13/19 for my 16 year old daughter. Anthony Ortiz was our sales rep. My daughter had saved her money for two summers to buy car, her budget was $10k, including tag, tax, and title. I told this to Anthony, and he said he would talk to his manager. The car was originally $11k, but they were willing to settle for $10,500, which was still out of our price point. We got... read more

Frequently asked questions about Sterling McCall Toyota

How is Sterling McCall Toyota rated?

Sterling McCall Toyota has a 4.4 star rating with 15,440 reviews. 

When is Sterling McCall Toyota open?

Sterling McCall Toyota is closed now. It will open tomorrow at 8:30 a.m. 

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