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Sterling, Connie J MD
- Family Practice
- Phoenix, AZ
About this business
Dr. Connie Sterling, MD is a family medicine specialist in Phoenix, AZ and has been practicing for 33 years. She graduated from University Of Arizona College Of Medicine-Tucson in 1983 and specializes in family medicine.
Location details
4950 E Elliot Rd, Ste 2, Phoenix, AZ, 85044, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Sterling and staff are very rude. I needed a refill for medication that I need to take on a daily basis or I get very ill. Not only did she refuse to refill my meds in a timely manner but would not fit me in to her schedule so that I could get a refill. Therefore I got very ill and went to urgent care where I was told never to go off my meds again because I could have suffered a stroke. When I called to schedule an appointment after my issue she refused to see me again and said I needed to find another doctor.
Dr Sterling and staff are very rude. I needed a refill for medication that I need to take on a daily basis or I get very ill. Not only did she refuse to refill my meds in a timely manner but would not fit me in to her schedule so that I could get a refill. Therefore I got very ill and went to urgent care where I was told never to go off my meds again because I could have suffered a stroke. When I called to schedule an appointment after my issue she refused to see me again and said I needed to find another doctor.
Dr Sterling was my PCP for many years. I finally got fed up with being told to go to urgent care every time I was ill, and being unable to schedule appointments for periodic prescription refills. Her staff turnover rate is incredibly high, and they are consistently rude and incompetent.
I was a patient there three years ago and left due to their changes in the practice. I called to re-appoint and reestablish with them. After waiting 5 days, I called back to follow up for the appointment. I was told that they haven't made up their minds whether or not I would be allowed back. Who are these people?
Dr. Sterling (or her staff) has canceled my appointments more than I can count. It seems that the only way you can get a doctors appointment is by her time only. Their staff also either doesn't call to communicate the cancellation with you until the day of or the day before. Also Dr. Sterling will only permit discussion of one ailment or health problem per visit, so if you have more than one problem medically, you're not getting another appointment for that until she has time for you. Overall, the service and professionalism... read more
Did this provider ever take personal phone calls while in the appointment room with you? No, they've never taken personal calls with me Did this provider's staff seem to respect him/her? Yes, I could tell the staff respected him/her Did a staff member acknowledge or greet you when you entered? Immediately! They gave me a friendly greeting as soon as I walked in Does this provider always put the customer first? Yes, they always put customers first
Dr. Sterling will only permit a patient to discuss ONE thing per visit, and only one visit per week. So if you discuss your cancer, then get a UI infection in the same week, you have to go elsewhere. The office staff also makes that very clear. Dr. Sterling is a good doctor, but doesn't seem to comprehend (or care) that peoples health doesn't necessarily fit this rigid format.
Does this provider remember you and your circumstances at every appointment? Not really. I usually have to remind them. Was the waiting area spacious? No, but I can always find a seat Did this provider wear an obnoxious cologne? No, they didn't wear any cologne Did you notice a foul odor when you arrived at this provider's office? No, I didn't notice an odor
Did this provider show attention to detail? Yes, I've never had to worry about them missing any important information Were the waiting room chairs comfortable at this family doctor's office? They were average Would you recommend this family doctor to others? Yes Did this provider use excessive foul language? No Are you going to visit this provider again? Sure
Frequently asked questions about Sterling, Connie J MD
How is Sterling, Connie J MD rated?
Sterling, Connie J MD has a 3.6 star rating with 55 reviews.
When is Sterling, Connie J MD open?
Sterling, Connie J MD is closed now. It will open tomorrow at 9:00 a.m.
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