This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
StepByStep Home Services
- Home Inspectors
- Ypsilanti, MI
About this business
Location details
4275 Lilac Lane, Ypsilanti, MI, 48197, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
As first time homebuyers, Vince took his time walking through our home and thoroughly explaining what we were seeing, making recommendations, and advising on both priorities of repairs and frequency of general maintenance. We feel extremely confident moving forward with the sale thanks to his honest feedback! He will be our go -to recommended inspector for all future needs!
Vince was early. We had some "break down in communication" with the seller and the time of the inspection. Vince was patient but professional. When the seller off-handedly said something like, "this better not take more than 2 hours", Vince calmly said, it will take what it takes, indicating he wouldn't be rushed and would do his normal thorough inspection. I like to think I'm knowledgeable about homes and repairs and such so I trailed after Vince for much of the inspection. He was patient with me too, answering my questions... read more
Adding on to my husband’s review below… I also only have ever left positive Google reviews because I do not like to impact people’s livelihoods from their businesses (feel free to check my profile – 13 reviews left with 5-star ratings to date). However, using this company could have a big negative financial impact on a potential homebuyer, so I, too, wanted to leave my review as a warning to others. We used Vince at the suggestion of our realtor, and it is ending up costing us thousands of dollars and counting. As mentioned ... read more
They missed obvious signs of pest infestation (piles of mouse poop, guano, and blocks of mouse poison in both attic and basement) costing our family thousands of dollars to remediate. When questioned, he pointed to their terms and conditions throwing up his hands without sympathy or remorse. Update 1/14/26: had our sauna inspected by an electrician to make sure it was installed properly as we had lost confidence in this inspector. 50 amp heater is using 10 gauge (8 gauge required) wire and a 40 amp breaker! Clear fire hazard... read more
Frequently asked questions about StepByStep Home Services
How is StepByStep Home Services rated?
StepByStep Home Services has a 4.6 star rating with 86 reviews.
When is StepByStep Home Services open?
StepByStep Home Services is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com