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StepByStep Home Services

4.6

About this business

Location details

4275 Lilac Lane, Ypsilanti, MI, 48197, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun9:00 a.m. to 6:00 p.m.
4.685 reviews
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Eric Zimmer's profile image
Eric Zimmer 
a month ago

Vince was early. We had some "break down in communication" with the seller and the time of the inspection. Vince was patient but professional. When the seller off-handedly said something like, "this better not take more than 2 hours", Vince calmly said, it will take what it takes, indicating he wouldn't be rushed and would do his normal thorough inspection. I like to think I'm knowledgeable about homes and repairs and such so I trailed after Vince for much of the inspection. He was patient with me too, answering my questions... read more

Stephanie Miner's profile image
Stephanie Miner 
2 months ago

Adding on to my husband’s review below… I also only have ever left positive Google reviews because I do not like to impact people’s livelihoods from their businesses (feel free to check my profile – 13 reviews left with 5-star ratings to date). However, using this company could have a big negative financial impact on a potential homebuyer, so I, too, wanted to leave my review as a warning to others. We used Vince at the suggestion of our realtor, and it is ending up costing us thousands of dollars and counting. As mentioned ... read more

Mike Miner's profile image
Mike Miner 
2 months ago

They missed obvious signs of pest infestation (piles of mouse poop, guano, and blocks of mouse poison in both attic and basement) costing our family thousands of dollars to remediate. When questioned, he pointed to their terms and conditions throwing up his hands without sympathy or remorse. Update 1/14/26: had our sauna inspected by an electrician to make sure it was installed properly as we had lost confidence in this inspector. 50 amp heater is using 10 gauge (8 gauge required) wire and a 40 amp breaker! Clear fire hazard... read more

BOB's profile image
BOB 
2 months ago
Korin Littleton's profile image
Korin Littleton 
2 months ago

Vince came highly recommended to us by family members and by our realtor. He was extremely thorough and explained everything to us along the way, and provided a very detailed report for us to work off of. The time he puts in and his knowledge is priceless! We highly recommend him. 

Frequently asked questions about StepByStep Home Services

How is StepByStep Home Services rated?

StepByStep Home Services has a 4.6 star rating with 85 reviews. 

When is StepByStep Home Services open?

StepByStep Home Services is closed now. It will open at 9:00 a.m. 

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