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Stella at Riverstone
- Apartments
- Sugar Land, TX
About this business
Location details
4711 LJ Pkwy, Sugar Land, TX, 77479, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 11:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I’ve lived at this property for about 3 yrs; community is safe and quiet. The 2-star rating is due to the new management company, which took over mid-late December 2025. Prior to the switch in management, work orders were attended to in a timely manner, and management was quick to respond to emails or messages. The current management is awful - extremely poor communication, and the people in the office are not responsive unless you go in to speak to someone directly. They haven’t answered any emails (even when the water was ... read more
Disappointing Experience with New Management and Maintenance I would think twice about calling this place your home. I’ve been residing here for almost 3 years, and the management company has gone from not the best to worse, which is quite disappointing for an upscale apartment in a great neighborhood. During the holiday break I had several packages delivered while I was away and the new management reset the concierge boxes, which unlocked all of them. Two of the three were left in the front, and I was able to pick those up.... read more
Everything was fine till they changed management this year for no reason. Now my apartment key doesn’t work and there new management is unresponsive to maintenance concerns.
Currently a tenant here and my door has been unlocked for about 5 days…like the battery on my door lock has been dead and doesn’t lock, so I’m leaving my door unlocked while I’m at work. Lucky the neighborhood is safe. I had a service request on Dec 18 2025 and it’s still not fixed. Wondering if it’ll get fixed by this week hopefully. Idk if it the new management or system but it’s gotta be faster than that , especially for a request like the lock on the front door.
Lived here for almost 3 years now. It was very much quiet luxury at first. Recent management change (ZRS) makes me wary. It's only been a month but they insist on late fees even though they changed the autopay and only gave written notification with the fine. To me this kind of nickel and diming is a bad sign. I pay $200 more rather than haggle the move in rate and that's another $300 over the same apartment complex next door which is physically just as nice. Well, lease isn't up for a few months so I guess I get to wait and... read more
Frequently asked questions about Stella at Riverstone
How is Stella at Riverstone rated?
Stella at Riverstone has a 3.7 star rating with 239 reviews.
When is Stella at Riverstone open?
Stella at Riverstone is closed now. It will open at 9:00 a.m.
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