This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Steel City Pops
- Ice Cream & Frozen Yogurt
- Fort Worth, TX
About this business
Location details
5924 Convair Dr, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Business response:
Buddy, First of all, thank you for this feedback. This is how we improve. I am so sorry that you had this experience in our store. I appreciate your understanding as well. You did catch us at a extra rare and difficult time. The restroom repair is almost done and the counter is loose because of the repairs. And yes, it is a seasonal menu change for us right now. These circumstances do not excuse your experience, but in light of the understanding you have already shown in your review I did want to inform the situation further... read more
Nothing better than a popsicle and a happy community space. Waterside Steel City Pops is great! Pineapple and Jalapeño! Mmmm!
Fun, delicious, unexpectedly different sweets - nice and refreshing on a hot day! And the service was fabulous, thanks, Felicia!!
Business response:
Emily, I am so sorry to hear this. This is not the level of customer service that we desire for all of our customers to experience. Please know that we take these comments VERY seriously and will get to the bottom of this today. I am SO sorry that you had this experience in our store and I hope that you will give us another chance to serve you better. Please send us a message with your mailing address so we can send you a gift card for your next visit. My sincerest apologies, Ryan - General Manager
It is always great when we go there . The wife and I can't wait to go back and try another new to us flavor.
Frequently asked questions about Steel City Pops
How is Steel City Pops rated?
Steel City Pops has a 4.7 star rating with 62 reviews.
When is Steel City Pops open?
Steel City Pops is closed now. It will open on Monday at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com