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Steak 'n Shake

3.7

About this business

Location details

1487 Victor Road NW, Lancaster, OH, 43130, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.71,959 reviews
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Jor Mc Cool's profile image
Jor Mc Cool 
recommend  Recommended
5 years ago

Daniel A. Thanks for the service 

Chris Mccart's profile image
Chris Mccart 
5 years ago

This place sucks. we sat in the drive thru for 30 minutes, with only one car in front of us. When he finally got his food, it was only two small bags. He left, and we pulled up to the window. The girl was standing there. We waited a full 5 minutes and she never opened the window. We left. Wont be back. 

Carmen D. Campbell - Wolfe's profile image
Carmen D. Campbell - Wolfe 
5 years ago

The food was really good as always, good prices, but the waitress we had was rude as sh*t. She brought us our food, and never offered us a refill on drinks until we was leaving then ask if we wanted a refill to take home. I went to pay with a credit card, it ask if how much of a tip I wanted to add on I put 0.00 and she looked at me as if she was throwing daggers, that was ok, I told her i would have given her a tip (as i always tip my server well) but her service sucked, that she never returned to our table until we was lea... read more

Helen Jones's profile image
Helen Jones 
recommend  Recommended
5 years ago

They Take Good Care If You 

Rachel Anderson's profile image
Rachel Anderson 
5 years ago

went thur the drive up window at lunch time waited almost 20 mins after ordering my food to get it. Get back to work to find my order was completely wrong. how do you confuse chili cheese fries with a hot dog? 

Monty Edward Robertson's profile image
Monty Edward Robertson 
recommend  Recommended
5 years ago

Great food for a low price 

Candice Torrence's profile image
Candice Torrence 
recommend  Recommended
5 years ago

great food & prices. takes forever to get a seat, food and refills — with Ronnie Sturgill. 

Lesley Lara's profile image
Lesley Lara 
5 years ago

Went in with my kids and daughter ordered a chicken sandwich with fries. The oil on the sandwich was so hot that when it spilled out it burned her lip and her hand. Showed it to the manager and he said once it leaves the kitchen they are not responsible for the food. What ???? So all he offered her was some burn gel...again what??? I am puzzled on the fact that he even said they were not responsible for their food... down right worst management service ever.. 

Amanda Blackwell's profile image
Amanda Blackwell 
recommend  Recommended
5 years ago

great prices kid friendly great customer service 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.7 star rating with 1,959 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is open now. It will close at 6:00 p.m.  

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