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Steak 'n Shake

3.3

About this business

Steak 'n Shake, a classic American brand, was founded in 1934 in Normal, Illinois by Gus Belt who pioneered the concept of premium burgers and milkshakes. For over 80 years, the company's name has been symbolic of its heritage. The word "steak" stood for steakburger. The term "shake" stood for hand-dipped milkshakes. Gus was determined to serve his customers the finest burgers and shakes in the business. Today, Steak 'n Shake remains the "better burger" leader, serving premium 100% beef steakburgers, hand-dipped milkshakes, ... read more

Location details

542 N Marketplace Blvd, Edgemont Park, MI, 48917, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,367 reviews
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Melody's profile image
2 years ago

Terrilble service but good food The prices are unbeatable, the food good. This particle location had bad customer service. We got seated right away on a slow weekend night. It took the waitress 5-10 minutes before she took our drink order and it took awhile for the food to come. She gave us our order with the ticket and we never saw her again. You decide. 

Dale Huggard's profile image
Dale Huggard 
recommend  Recommended
4 years ago

Delicious!!!!! Try the red velvet shake! 

Laurie Swisk's profile image
Laurie Swisk 
4 years ago

Places an order on line for a pick up ... my husband called to let them know he was there ... after the 4th attempt they answered and instructed him to go through the drive through to pick up his order !!! The line was 6 cars deep and another 30 min wait . Once he got to the window he asked if his food had been ready this whole time. They answered, “it’s been under a heat lamp” ! manager said they were short staffed that’s why they couldn’t run the order out. Never again ! 

Robert Hilliard's profile image
Robert Hilliard 
4 years ago

went in ordered food . Manager when to bathroom. came out smelling is dry hands. Another guy was digging in his nose got money back . iam good 

Ivy MH's profile image
4 years ago

2 people in line in front of me have left and I’d do the same if I wasn’t waiting to see how long it actually takes to get through this drive thru. 20 minutes for 2 cars to put their orders in, and still waiting. This is ridiculous. 

Erik Atkinson's profile image
Erik Atkinson 
4 years ago

this steak n shake has gone way down hill, there were only 4 cars in the drive thru I'm front of me and it took 38 minutes to get to the window and mind you their dining room is closed. my burger bun was cold and seemed like they just took it out of the freezer. nasty. I will not be returning. 

Robert Greve's profile image
Robert Greve 
4 years ago

they are the worst place. the manager was an utter motheryard, the food sucks and is questionably healthy...and the employees were a bunch of motherugly idiots...the health department needs to investigate, throw everyone out, and shut that place down!!! 

Jamie Ostrander-Riggs's profile image
Jamie Ostrander-Riggs 
4 years ago

Extremely rude and disrespectful and it was a manager I’m a Doordasher and I’ll never accept a steak and shake order ever again at least not from here. Also I’m going to be filing a complaint as well and calling corporate headquarters 

Harley Holdridge's profile image
Harley Holdridge 
4 years ago

this place was the worst fast food place I have ever been to, and it was my first time. I've always heard good things about steak and shake and I was so disappointed. waited 30 minutes in the drive thru to get our food, on top of that when my boyfriend asked for the manager the employee that ran the food out said that the manager didn't wanna come out hahah how unprofessional. asked him if everything was in the bag, he replies "idk" I just run the food. well someone that has been in the food business 5+ years, doesnt matter ... read more

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,367 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open tomorrow at 9:00 a.m. 

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