Steak 'n Shake's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Steak 'n Shake

3.3

About this business

Location details

542 N Marketplace Blvd, Edgemont Park, MI, 48917, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.32,588 reviews
Select a rating
Dale Huggard's profile image
Dale Huggard 
recommend  Recommended
5 years ago

Delicious!!!!! Try the red velvet shake! 

Laurie Swisk's profile image
Laurie Swisk 
5 years ago

Places an order on line for a pick up ... my husband called to let them know he was there ... after the 4th attempt they answered and instructed him to go through the drive through to pick up his order !!! The line was 6 cars deep and another 30 min wait . Once he got to the window he asked if his food had been ready this whole time. They answered, “it’s been under a heat lamp” ! manager said they were short staffed that’s why they couldn’t run the order out. Never again ! 

Robert Hilliard's profile image
Robert Hilliard 
5 years ago

went in ordered food . Manager when to bathroom. came out smelling is dry hands. Another guy was digging in his nose got money back . iam good 

Ivy MH's profile image
Ivy MH 
6 years ago

2 people in line in front of me have left and I’d do the same if I wasn’t waiting to see how long it actually takes to get through this drive thru. 20 minutes for 2 cars to put their orders in, and still waiting. This is ridiculous. 

Erik Atkinson's profile image
Erik Atkinson 
6 years ago

this steak n shake has gone way down hill, there were only 4 cars in the drive thru I'm front of me and it took 38 minutes to get to the window and mind you their dining room is closed. my burger bun was cold and seemed like they just took it out of the freezer. nasty. I will not be returning. 

Robert Greve's profile image
Robert Greve 
6 years ago

they are the worst place. the manager was an utter motheryard, the food sucks and is questionably healthy...and the employees were a bunch of motherugly idiots...the health department needs to investigate, throw everyone out, and shut that place down!!! 

Jamie Ostrander-Riggs's profile image
Jamie Ostrander-Riggs 
6 years ago

Extremely rude and disrespectful and it was a manager I’m a Doordasher and I’ll never accept a steak and shake order ever again at least not from here. Also I’m going to be filing a complaint as well and calling corporate headquarters 

Harley Holdridge's profile image
Harley Holdridge 
6 years ago

this place was the worst fast food place I have ever been to, and it was my first time. I've always heard good things about steak and shake and I was so disappointed. waited 30 minutes in the drive thru to get our food, on top of that when my boyfriend asked for the manager the employee that ran the food out said that the manager didn't wanna come out hahah how unprofessional. asked him if everything was in the bag, he replies "idk" I just run the food. well someone that has been in the food business 5+ years, doesnt matter ... read more

Johnny Bergeon's profile image
Johnny Bergeon 
6 years ago

not friendly to truck drivers at all they're rude and hang up when you call to place order 

Frequently asked questions about Steak 'n Shake

How is Steak 'n Shake rated?

Steak 'n Shake has a 3.3 star rating with 2,588 reviews. 

When is Steak 'n Shake open?

Steak 'n Shake is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com