Staybridge Suites Houston - Iah Airport

SN Ali 

on Google

3 weeks ago

I stayed 5 nights with breakfast Room good Comfort good Bathroom good Elevator very slow Clean good Breakfast hot good not many options other than pork No beef or chicken sausages Hot gravy has pork & I am Allergic to pork Orange juice was like water Staff good, cannot speak english at all. ☹️ Front desk lady is good Front desk man, needs to smile more Parking free good 

Kekey Kerr 

on Google

a month ago

Greetings from IHG® Hotels & Resorts Guest Relations. I hope you’re doing well. My name is Bembie, and I’m one of the Senior Case Managers. I’m reaching out regarding Ms. Green’s concern. The guest has been in contact with us regarding her experience at the hotel. Ms. Green said that there were roaches in her room, and that her key cards were repeatedly deactivated, requiring multiple replacements. She also mentioned that there was a notice in the elevator advising guests not to bring food into the rooms, which she found con... read more

Mayfield Medina 

on Google

a month ago

Nice rooms 👍 

Joseph Hayman 

on Google

a month ago

Third shift worker is very rude. I was racially profile because I was sitting on the back porch. Didn’t know what time it closed. She came out very rudely with a loud tone. Location is very out the way. Customer service is poorly rooms are poorly…. 0/10 do not recommend !!!! And then I walked to the front to go smoke. My cigarette security guard followed me into the main street and sat there like I didn’t have a room at all & all you have to do was ask me and I can easily show you. I had a room key and what room we was in be... read more

Mike Yung 

on Google

a month ago

The rooms were not clean dish was left in the sink and dishwasher left uncleaned. One Bed was not made or finished and wash cloths and towels were used. Rubber bands left on counter tops and tvs don’t work ! Switched rooms and second room looked the same!! Was Really disappointed but I really think it was due to people going in there after being assigned that room and just messing the room up and then complaining about it. But the front desk staff did do their best to make things right so we did appreciate that.