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Starling Physicians: Kenneth J. Andrews, MD
- Healthcare
- Glastonbury, CT
About this business
Location details
289 Western Blvd, Glastonbury, CT, 06033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 08:00 a.m. to 5:00 p.m. | |
| Wed | 08:00 a.m. to 5:00 p.m. | |
| Thu | 08:00 a.m. to 5:00 p.m. | |
| Fri | 08:00 a.m. to 5:00 p.m. | |
| Sat | 08:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Im new to the practice and found my initial exam to be very thorough and helpful.
Went to see Dr Andrews with a very painful sinus issue. He used the endoscopic camera in my sinus for 30 seconds at most. He claims to have seen nothing noteworthy. Then I was told that aid is not needed and not to return for a follow up. I received a bill in the mail for well over $900. Called Starling to dispute it as the bill lists a surgical procedure. They refused to do anything, were beyond rude and unprofessional. Two months later, the pain in my sinuses persists and now have an out of pocket bill for $1K when this do... read more
I found Dr Kennith Andrews to be an outstanding ENT. However the front desk is one of the most obnoxious I have ever dealt with. I was hung up on so called back immediately and was met with yet more rude behavior. (Isabella was the name I was given). Deeply saddened that this will impact folks from getting the care they desperately need.
They schedule patients every 15 minutes. Starling is not giving enough time to consult with the MD. Dr. Andrews is professional and knowledgeable, but only giving the patient 15 minutes with an MD is unacceptable. Starling needs to allow more time.
Extremely unresponsive staff. Good luck getting a call back if you leave a message with their answering service.
Frequently asked questions about Starling Physicians: Kenneth J. Andrews, MD
How is Starling Physicians: Kenneth J. Andrews, MD rated?
Starling Physicians: Kenneth J. Andrews, MD has a 4.8 star rating with 358 reviews.
When is Starling Physicians: Kenneth J. Andrews, MD open?
Starling Physicians: Kenneth J. Andrews, MD is closed now. It will open at 8:00 a.m.
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