Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

3.9

About this business

Location details

6740 Pittsford Palmyra Rd, Fairport, NY 14450, Fairport, NY, 14450, United States

Get directions
WeekdayScheduleStatus
Mon5:00 a.m. to 8:00 p.m.
Tue5:00 a.m. to 8:00 p.m.
Wed5:00 a.m. to 8:00 p.m.
Thu5:00 a.m. to 8:00 p.m.
Fri5:00 a.m. to 8:00 p.m.
Sat5:30 a.m. to 8:00 p.m.
Sun5:30 a.m. to 8:00 p.m.
3.9278 reviews
Select a rating
S E's profile image
S E 
3 weeks ago

I ordered a decaf cinnamon dolce latte. Decaf due to a caffeine intolerance. Well, I received a caffeinated one, even after double checking at the window that it was made decaf. I am now sick from the caffeine. The baristas need to pay more attention to what they’re making. I can’t trust ordering from this Starbucks anymore. 

Dave P's profile image
Dave P 
a month ago

Man I've been to a lot of Starbuck around the country, and I must say this has been my best experience! A special shoutout to the store manager, who doing an outstanding job leading the team. You can really feel the positive culture here—from how staff interact with customers to how seamlessly everything operates. It’s clear the manager sets a high standard and genuinely cares about both the employees and the customer experience. My order was not quite right and this manager step right in and fixt it immediately! This locati... read more

patricia albrecht-licciardi's profile image
patricia albrecht-licciardi 
a month ago

After more than 20 years of frequenting the Perinton Starbucks as "my" cafe, I'm done! Yesterday, not only did it take just short of a half hour to get my drink-mind you in cafe, but the quality of the drink and services were far and above the worst I have ever experience. And the atmosphere, it was made hostile and inhospitable by the condescending and argumentative manager on duty. The first drink I received (ordered a hot cafe mocha) was cold, I don't mean it had cooled off but was made with cold milk. When the barista wa... read more

Rebecca's profile image
Rebecca 
a month ago

Really gone downhill since management changed. The old manager made sure to know frequent customers by name and always resolved problems with a smile. New manager is always rude and condescending and the staff just generally seems miserable since she took over. I have been going to Starbucks in this plaza since I was a little girl when it was inside Citizens, so I've been holding out for a while hoping that it was just them adjusting, but I'm over it. Penfield is faster, more accurate, and the workers are nicer - my advice i... read more

Bav W's profile image
Bav W 
2 months ago

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.9 star rating with 278 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 8:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com