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Starbucks
- Coffee & Tea
- Short Pump, VA
About this business
Location details
Short Pump Town Center, 11716 W Broad St, Henrico, VA 23233, 11716 W Broad St, Short Pump, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:30 p.m. | |
| Tue | 5:30 a.m. to 8:30 p.m. | |
| Wed | 5:30 a.m. to 8:30 p.m. | |
| Thu | 5:30 a.m. to 8:30 p.m. | |
| Fri | 5:30 a.m. to 8:30 p.m. | |
| Sat | 5:30 a.m. to 8:30 p.m. | |
| Sun | 5:30 a.m. to 8:30 p.m. |
I came here through the drive thru and the workers were very nice. But, I think the drink they gave me was sitting there for a while as there was little to no ice and the drink just seemed completely watered down. The drink was still good itself for 4/5 stars but would've been nice if it was newly made.
Drive through experience was extremely terrible, didn’t have my order ready, didn’t ask me to pay and then when I offered my card, had the audacity to say “can I help you” in the most condescending way possible. Finally got my order and they left out two items of my food order??? Lease fire the teenagers and hire actual workers.
This place needs to seriously fire the employee who refused water to a person having a medical condition because there was a line! To this person, do not breed.
Taylor was amazing to us!!! We came in right before close for a special treat for my daughter who had just performed. Several other Starbucks had closed a bit early but Taylor let us sneak in 2 minutes before close (which I hated to do to her) but she was so kind and friendly and made our drinks perfectly!!! Thank you Taylor for being so awesome to us and to this Starbucks (inside Short Pump Mall) for staying open until 10:00!!
Telling someone begging for water due to a medical emergency to "get in line" shows how deep into late stage capitalism we truly are. Keep choosing profits over people Starbucks. Despicable. To the barista who was "just following policy" shame on you.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.9 star rating with 256 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:30 p.m.
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