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Starbucks
- Coffee & Tea
- Wilmington, NC
About this business
Location details
5521 Carolina Beach Rd, Wilmington, NC 28412, Wilmington, NC, 28412, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 9:30 p.m. | |
| Tue | 4:30 a.m. to 9:30 p.m. | |
| Wed | 4:30 a.m. to 9:30 p.m. | |
| Thu | 4:30 a.m. to 9:30 p.m. | |
| Fri | 4:30 a.m. to 10:00 p.m. | |
| Sat | 4:30 a.m. to 10:00 p.m. | |
| Sun | 4:30 a.m. to 10:00 p.m. |
Staff was not friendly at 6am, not busy. Messed up my iced caramel macchiato made hot was in a rush so didn’t fix. All the egg bites were cold and labeled wrong. I thought Starbucks was focusing on their customer service? Apparently not this location!
As a dasher the baristas at this location are unpleasant and do not acknowledge the delivery person’s with the same customer service and attitude as they do for the customers drivers in drive thru and walk-in customers take out!
As a dasher the baristas at this location are unpleasant and do not acknowledge the delivery person’s with the same customer service and attitude as they for the drivers in drive thru and take out!
Out of the last 6 coffees I’ve order over the past few weeks 5 out 6 are missing Vanilla. I won’t visit this location again. A vanilla latte should surely have Vanilla….
I was extremely disappointed by the customer service at this location. My daughter and I visited and she requested a Venti iced water. The staff member behind the counter, rather than offering basic courtesy, informed my child that she needed to purchase something in order to receive water. I was taken aback by the unhelpful and unfriendly attitude displayed. Such behavior does not reflect well on customer service standards. I would strongly suggest that staff undergo additional training in professionalism and courtesy.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.2 star rating with 396 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:30 p.m.
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