Starbucks

Dwight P. 

on Google

2 weeks ago

Bad attitude and rude behavior. Understaffed. Or poorly trained. Almost 15 minutes for a cake pop and Tall pike place, which is already brewed or ready. Handed me the hot coffee without a sleeve. It was burning my hand. They got mad I asked about my coffee and for a sleeve. 

Ruihao Zhang (Robert) 

on Google

a month ago

I’d like to give a big compliment to Zel, the barista at the Starbucks inside Wiehle–Reston East Station. She handled a difficult situation with great professionalism and integrity — when someone came into the store asking customers for money, Zel bravely and politely asked them to leave so paying customers could enjoy their coffee without being disturbed. It’s refreshing to see a staff member who truly cares about maintaining a safe and comfortable environment for everyone. We need more employees like her these days — respe... read more

Ashley Kipperman 

on Google

3 months ago

I've gotten coffee here literally hundreds of times since I pass it on my way to work. I think this Starbucks has improved over the past year or two. The baristas are great and the manager is awesome. In the past, drink quality was very inconsistent--as in too sweet or not sweet enough. But lately this has gotten much much better. Everything has been coming out exactly as ordered.