Starbucks's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

3.8

About this business

Location details

195 W Rand Rd, Mt Prospect, IL 60056, Mount Prospect, IL, 60056, United States

Get directions
WeekdayScheduleStatus
Mon4:30 a.m. to 8:00 p.m.
Tue4:30 a.m. to 8:00 p.m.
Wed4:30 a.m. to 8:00 p.m.
Thu4:30 a.m. to 8:00 p.m.
Fri4:30 a.m. to 8:00 p.m.
Sat5:30 a.m. to 7:30 p.m.
Sun5:30 a.m. to 7:30 p.m.
3.8577 reviews
Select a rating
Sofía Fonseca's profile image
Sofía Fonseca 
on Google
a week ago

when i ask for oatmeal with milk 9/10 it will not come as ordered, once they put it in the cup dry another time they were so lazy as to put the actual packet in the cup. honestly disheartening in the lack of effort. plus the attitude of some of the baristas and lack of attention is astounding. a customer will stand there for minutes when theres no rush and no barista come to attend them. the benifit of the doubt is hard to give at this specific location. 

Regina (Reg)'s profile image
Regina (Reg) 
on Google
a week ago
Mariana Mirabela Mihai's profile image
Mariana Mirabela Mihai 
on Google
3 weeks ago

Who’s responsible for ordering inventory? Why do you have to wait to run out of things before you can put your inventory order in? People don’t do their jobs properly anymore these days. It’s so frustrating to pay your hard earned money and people have bad attitudes about serving you, when that’s their job and that’s how they make money. Please do a better job training your employees. 

Anna R. N's profile image
Anna R. N 
on Google
3 weeks ago

Pretty clean. Nice. Fast. Bastante limpio. Agradable. Rápido. 

Jenny Drabant's profile image
Jenny Drabant 
on Google
3 weeks ago

This is why I’ll never tip a barista again. I order a drink through the drive through. Get the drink and it’s completely missing an ingredient. I park to request them to reiterate the drink. The gal who is assisting insists on repeating the recipe to me as if to reaffirm the drink was made correctly. I asked her to try it. She declines that she can’t. Then proceeds to say that she will remake the drink with an extra pump of mocha. Ok. I get the drink and try it. Now it’s too much. She then begins to lecture me on the recipe ... read more

View all google reviews

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.8 star rating with 577 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 5:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com