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Starbucks
- Coffee & Tea
- New Carrollton, MD
About this business
Location details
Shopping Center, 8498 Annapolis Road Carrollton, New Carrollton, MD 20784, 8498 Annapolis Rd, New Carrollton, MD, 20784, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 8:00 p.m. | |
| Tue | 5:30 a.m. to 8:00 p.m. | |
| Wed | 5:30 a.m. to 8:00 p.m. | |
| Thu | 5:30 a.m. to 8:00 p.m. | |
| Fri | 5:30 a.m. to 8:00 p.m. | |
| Sat | 6:00 a.m. to 8:00 p.m. | |
| Sun | 6:00 a.m. to 8:00 p.m. |
I ordered an iced white mocha at the drive-thru and I was not satisfied with the drink. It was poorly made and watered down, so I returned to the drive-thru to request a remake. When I got to the speaker, I was waiting for the worker to address me. She said “Hello?” in a rude and irritated tone as if she was annoyed that I returned. I kindly asked her if I could get my white mocha remade, and she said I could come around but I did not feel respectfully addressed. I did not feel kindly welcomed during the entire interaction. ... read more
SLOWEST DRIVE THROUGH OF MY LIFE. there were only 3 cars ahead of us and it took, I kid you not, 30 mins to get through. We sat at the window waiting for our coffee for 10 whole minutes.
Aliya was dismissive and rude when asked to remake my drink. I come to this location because it’s close to work. It’s very unfortunate. Her customer service skills need improvement. Aliya doesn’t work well with the fast paste demand of this job, which results in drinks being made incorrectly.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.9 star rating with 726 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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