Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

4.1

About this business

Location details

3900 Cross Creek Rd, Malibu, CA 90265, Malibu, CA, 90265, United States

Get directions
WeekdayScheduleStatus
Mon5:30 a.m. to 7:00 p.m.
Tue5:30 a.m. to 7:00 p.m.
Wed5:30 a.m. to 7:00 p.m.
Thu5:30 a.m. to 7:00 p.m.
Fri5:30 a.m. to 7:00 p.m.
Sat5:30 a.m. to 7:00 p.m.
Sun5:30 a.m. to 7:00 p.m.
4.1385 reviews
Select a rating
Harry GH's profile image
Harry GH 
a month ago

☆☆☆☆ Extremely disappointing experience The manager Bianca at the Starbucks located at 3990-A Cross Creek Rd, Malibu is very rude and unprofessional. She doesn’t take care of regular customers and treats people with a dismissive attitude. This used to be one of my favorite Starbucks locations, but her behavior makes every visit unpleasant. Management should really look into how she treats customers — especially the loyal ones who came often ZERO star, if I could have rated Bianca Unfortunately, no option for Zero star. I wou... read more

Vitali Zabelin's profile image
Vitali Zabelin 
2 months ago

There’s something about Malibu mornings that just hit different, and grabbing my caramel macchiato at this Starbucks felt like the perfect way to start the day. The staff here deserves real credit — super friendly, quick with the orders, and even on a busy morning rush they kept the vibe calm and easy. Service alone is a 5. The coffee? Exactly what I wanted. Hot, strong, and balanced with that caramel sweetness I come back for every time. I’ve been to plenty of Starbucks all over California, but this one keeps a special spot... read more

Chris Cappola's profile image
Chris Cappola 
3 months ago
Gregory Doty's profile image
Gregory Doty 
3 months ago
Meghan Lalitte's profile image
Meghan Lalitte 
4 months ago

AVOID this location at all costs. They are so inconsistent and incompetent and then have the audacity to give excuses and explain to you how the tickets print despite my watching my ticket be printed, half my order be ready and the other half just sit 10mins while the girl remakes the same drink three times. Outrageous. Oh, and yesterday they got my order wrong - apparently asking for an iced caramel macchiato is just too much for them to handle. 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 385 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com