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Starbucks
- Coffee & Tea
- Henrico, VA
About this business
Location details
9002 W Broad St, Henrico, VA 23294, Henrico, VA, 23294, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:30 p.m. | |
| Tue | 5:00 a.m. to 8:30 p.m. | |
| Wed | 5:00 a.m. to 8:30 p.m. | |
| Thu | 5:00 a.m. to 8:30 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 5:30 a.m. to 8:30 p.m. |
Once again Starbucks never fails to deliver on their excellent customer service and consistent quality of their coffee options!
I came here last week and ordered a latte, and half the cup was filled with foam and not the drink I ordered. I came back to address it, and the barista was incredibly rude and impatient, rushing me to make my order at this current visit. It really took me aback. While I appreciate they made right and compensated me for my drink as the last one was inadequately made my prior visit, their customer service needs a lot of work. I unfortunately won’t be back.
Horrible customer service they look at you weird if you dont tip them even though you’re going to drive through.
I was rushed to get out of the store unfortunately by the manager. I got there way before closing time. I understand they are ready to finish their shift but being rushed to go to the bathroom and I wasn’t even in there for more than 5 minutes was stunning to hear. I’ll make sure to stop somewhere else to relive myself.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 171 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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