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Starbucks
- Coffee & Tea
- New Hartford, NY
About this business
Location details
4759 Commercial Dr, New Hartford, NY 13413, New Hartford, NY, 13413, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 9:00 p.m. | |
| Tue | 5:30 a.m. to 9:00 p.m. | |
| Wed | 5:30 a.m. to 9:00 p.m. | |
| Thu | 5:30 a.m. to 9:00 p.m. | |
| Fri | 5:30 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 5:30 a.m. to 9:00 p.m. |
Bad service and they get your order wrong!
RUDE through the drive-Thru! Just ordered a drink i didnt know much about and got yelled at in the deive thru. And to make matters worse they made my skinny latte without the sugar free syrup. 7 dollars down the drain.
Went there for the first time today at 1pm. The worker approached me at the counter and just stood there staring at me blank expression. I gave a small smile and said hi to her. I got nothing back. I gave her my order and still got no acknowledgment like ok or thank you. She was a young girl with glasses I regret not getting her name. Now granted I dont expect a full out conversation but how about a greeting and a thank you. Every customer patronizing a business should get that.
I stopped at this location today and asked for a simple cup of ice at the drive-through. The supervisor working at the window rolled her eyes and responded with clear annoyance. I still said thank you, but she said nothing back and just shut the window. I wasn’t expecting over-the-top service, but I also wasn’t expecting to be treated like an inconvenience. It left a really disappointing impression — especially coming from someone in a leadership role.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.5 star rating with 621 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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