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Starbucks
- Coffee & Tea
- Des Plaines, IL
About this business
Location details
2655 Mannheim Rd, Des Plaines, IL 60018, Des Plaines, IL, 60018, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 8:30 p.m. | |
| Tue | 4:30 a.m. to 8:30 p.m. | |
| Wed | 4:30 a.m. to 8:30 p.m. | |
| Thu | 4:30 a.m. to 8:30 p.m. | |
| Fri | 4:30 a.m. to 8:30 p.m. | |
| Sat | 4:30 a.m. to 9:00 p.m. | |
| Sun | 4:30 a.m. to 8:30 p.m. |
Close to our hotel so thumbs up!
I arrived at this location at 12:27 PM on November 21st at lunchtime. I was on the phone and in a hurry. I bought a small cappuccino and a tomato and mozzarella sandwich. I calculated the total at $12:43. I presented my Starbucks card for $10, intending to pay $2:43 with my personal card. I ended up paying with a debit card, and they returned my Starbucks card and gave me a receipt. I didn't check it, took my order, and left. When I got home that evening and looked at the receipt, I realized they'd resold me my gift card and... read more
Every time I go to this Starbucks and pay with Apple Pay, they literally tilt the payment screen right as I’m tapping—clearly hoping I’ll “accidentally” hit a tip option I never agreed to. It’s shady, irritating, and honestly feels like a scammy little tactic to squeeze extra money out of customers. I shouldn’t have to play dodge-the-screen just to buy a coffee. If I WANT to tip, I’ll tip. But manipulating the payment screen so I’m tricked into it? Absolutely not. Do better.
“Slow service and no attention to details.” Stopped by this Starbucks today and had a disappointing experience. It took a long time just to get our order, even though we only ordered a chocolate chip cookie. They didn’t ask if we wanted it toasted, and the wait was much longer than it should’ve been. Service definitely needs improvement.
November 21, 2025 This Starbucks by Ohara hasn't improved at all. I ordered a small latte, and the cup was only two-thirds full. When I asked the blonde cashier to add more milk, she said it was low because of the foam. Always making excuses to charge more for less product. Starbucks is declining in service and greed. It is very rude of Starbucks to lock the door to customers who need to use the bathroom and facilities—causing a backlog of traffic by Ohara. Also, employees ignore you when you come in, have personal conversat... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 691 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:30 p.m.
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