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Starbucks
- Coffee & Tea
- Carlsbad, CA
About this business
Location details
7615 Via Campanile, Carlsbad, CA 92009, Carlsbad, CA, 92009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 7:00 p.m. | |
| Tue | 4:00 a.m. to 7:00 p.m. | |
| Wed | 4:00 a.m. to 7:00 p.m. | |
| Thu | 4:00 a.m. to 7:00 p.m. | |
| Fri | 4:00 a.m. to 7:00 p.m. | |
| Sat | 4:30 a.m. to 7:00 p.m. | |
| Sun | 5:00 a.m. to 6:30 p.m. |
It took over 5 minutes for someone to take my order when only one other person was in there… I asked for a cup of ice or ice water and they said I would need to purchase something else. worst customer service I have experienced.
I've been a Starbucks customer since l was seven years old. It's been part of my family's life for decades, and I even used to work for them. But what happened to me at the La Costa location on March 15, 2025 was one of the most humiliating and emotionally traumatizing experiences l've ever had at any business. It reminded me of the kind of prejudice I experienced as a child in the aftermath of 9/11. It's my first time at this store, I ordered my birthday reward through the app. My family surprised me with a visit, so l arri... read more
Losing the Plot I’ve long appreciated Starbucks not just for the coffee, but for its commitment to community, connection, and treating partners like people—not just employees. Unfortunately, the latest round of policy changes at my local store suggests the team has lost touch with the bigger “why” that once set Starbucks apart. The implementation feels robotic. Local management seems more concerned with compliance than culture. There’s no evidence of the values that built the brand—only the symptoms of a company drifting int... read more
Was going to get a hot chocolate but I also wanted a hot water bc I can’t drink cold water on account of my toothache so I have to mix the cold water and hot water so I can drink some water. Walked from where I parked in the back in the rain. Total would have been $4.55, I don’t think I was asking too much but they decided they can’t give hot water at this store. I looked on Reddit and stores may have this in place especially if the customer isn’t paying for anything… but it’s not an actual Starbucks policy… I find it very s... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 144 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 6:30 p.m.
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