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Starbucks
- Coffee & Tea
- Brighton, MI
About this business
Location details
8481 W Grand River Ave, Brighton, MI 48116, Brighton, MI, 48116, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I’ve gone to this starbucks so may times and have never really had a bad experience! I mean i was a barista for 3 years myself so I get it! and i’ve worked in customer service for almost 5 years. So I get it your busy or having a bad day! But today I had asked to use my stars for my drink as I saved up around 400 and felt like treating myself. I get up to the window and let the person know id like to use my stars. I thought they used them and they gave me the remaining total and so I gave them the gift card with around $7 le... read more
Very rude and desrectful. I had placed a purser more than 5 minutes prior. Upon rolling up they “lectured” be saying I need to order with more time before I show up. Which I had but apparently had t come through in their end. With that, there wasn’t even a line. So what would the difference make? Very frustrated on that service. The baristas name was Alannia tried to explain to me the process which still made no sense. I don’t normally write reviews but this was stuck a cord.
The drive thru was closed twice this weekend. Sunday 12:30. We stopped in. Staff member kept scratching her face and brushing her hair back from face. Hygeine issues, yuck. We walked out of there.
I want to preface this by saying I never ever leave negative reviews and I have worked as a barista myself for the past 3 years. I had placed a mobile order about 5 minutes before going through the drive thru. When we got to the window and told them the name of the order, the person on the register immediately changed their tone and made a comment about how it was placed too recently and it’s not made but it will be ready at the window coming up. The way it was said was the weirdest part because it was so rude compared to ho... read more
I want to preface this by saying I never ever leave negative reviews and I have worked as a barista myself for the past 3 years. I had placed a mobile order about 5 minutes before going through the drive thru. When we got to the window and told them the name of the order, the person on the register immediately changed their tone and made a comment about how it was placed too recently and it’s not made but it will be ready at the window coming up. The way it was said was the weirdest part because it was so rude compared to ho... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 837 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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