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Starbucks

4.2

About this business

Location details

3214 W Loop 289 Acc Rd, Lubbock, TX 79407, Lubbock, TX, 79407, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 10:00 p.m.
Tue5:00 a.m. to 10:00 p.m.
Wed5:00 a.m. to 10:00 p.m.
Thu5:00 a.m. to 10:00 p.m.
Fri5:00 a.m. to 10:00 p.m.
Sat5:30 a.m. to 10:00 p.m.
Sun5:30 a.m. to 10:00 p.m.
4.2433 reviews
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Jason Jones's profile image
Jason Jones 
a week ago

I stopped at Starbucks this morning during a torrential downpour. Before I could even get up to the ordering speaker, the rain started pouring directly into my driver’s-side window. Rather than sit there getting soaked, I decided to skip the speaker and pull up to the window to place my order. Instead of simply taking my order and helping a customer who was dealing with an unusual situation, the employee at the window was rude, condescending, and completely unhelpful. I was told that “Starbucks policy” does not allow them t... read more

Dina Eloisa's profile image
Dina Eloisa 
3 weeks ago

I am extremely disappointed with this store. First and last time i order here. I placed my order at 2 AM because I had a double shift coming up and specifically needed my food at the time i ordered it. I paid around $30 for my order, and somehow I received an ENTIRELY different customer’s order. My bag had my name, Dina, written on it, but the food inside was for someone named Kirsten. I ordered a Venti iced banana bread chai coffee and a sausage, bacon & egg burrito. Instead, I received a Grande iced brown sugar shaken espr... read more

Haley's profile image
Haley 
a month ago
Adriana Navarro's profile image
Adriana Navarro 
a month ago

I’ve ordered the same drink at other locations and this by far is the worst definitely will not be going to that location to get. I will stick to my regular locations. I don’t know if they had somebody new but definitely wasn’t the same drink I always get 

Bianca Black's profile image
Bianca Black 
2 months ago

JAAAAYYYYDEEEEENNN! *spellcheck*. I came in with my starbies emergency and ALTHOUGH he couldn't solve my issue..he solved my sadness by treating me kindly. His Customer Service is A-1! He displayed such empathy because as we all know when the app isn't working..it feels life isn't the same !🙃 The manager (I can't remember her name) was also very kind. Customer service isn't about solving every issues .. instead making sure your customers leave smiling and they did that ! 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.2 star rating with 433 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 5:00 a.m. 

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