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20861 Mack Ave, Grosse Pointe Woods, MI 48236, Grosse Pointe Woods, MI, 48236, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 7:00 p.m. | |
Tue | 5:00 a.m. to 7:00 p.m. | |
Wed | 5:00 a.m. to 7:00 p.m. | |
Thu | 5:00 a.m. to 7:00 p.m. | |
Fri | 5:00 a.m. to 7:00 p.m. | |
Sat | 5:30 a.m. to 7:00 p.m. | |
Sun | 6:00 a.m. to 6:00 p.m. |
this starbucks is so slow the app says a mobile order will take 10 minutes and then you don’t get your drink until 30 min later this happens every time
You will be there a minimum of 20-30 minutes does not matter the time of the day. The employees don’t seem to care about actually getting the job done. I’ve called in numerous complaints with how awful they are but nothing changes. I try to go to other locations even if they are a bit out of the way simply because the time to drive and place the order and pick up is still significantly faster than this one.
Overall, the coffee just doesn’t taste the same. It’s the worse Starbucks coffee I’ve ever had. The wait times are long and people seem to be lost. The staff are kind but waiting 30 minutes for a coffee and a bakery item is not convenient. They also forgot a bakery item in my order today.
I was unable to get my coffee this morning which I had already paid for on the app, due to the exceptionally long wait time. I typically allow for extra time when visiting here, but today I had to leave for a meeting before my order was ready after waiting 20+ minutes - for ONE coffee. . Having lived in several cities across the country, I can confidently say this is the slowest Starbucks I’ve encountered, and it’s unclear why. If you’re short on time you’d be wise to get your coffee elsewhere.
Starbucks has a 4 star rating with 286 reviews.
Starbucks is open now. It will close at 7:00 p.m.
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