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126 Rockland Plaza, Nanuet, NY 10954, Nanuet, NY, 10954, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:00 a.m. to 9:00 p.m. | |
Tue | 5:00 a.m. to 9:00 p.m. | |
Wed | 5:00 a.m. to 9:00 p.m. | |
Thu | 5:00 a.m. to 9:00 p.m. | |
Fri | 5:00 a.m. to 9:00 p.m. | |
Sat | 5:30 a.m. to 9:00 p.m. | |
Sun | 5:30 a.m. to 9:00 p.m. |
4/13/25 around 10am I experienced the worst customer service ever. The service was beyond slow , but that’s just one thing . I was patiently waiting. After a while I asked about my order instead of an apology what made the experience worse was, I observed two employees sarcastically talking about me and laughing, which made me feel embarrassed and disrespected. Employees should get proper customer service training!! Totally unacceptable.
I was recommended to go to Starbucks on March 23rd, 2025. When I stepped in there was line and I went to order a traveler with a friend. She ordered a drink and traveler. She had change and was giving it to the cashier ( a young Caucasian woman). She said I have the exact change and the cashier stated that I already have the amount and my friend said but I have the exact change. She look at my friend like asked her to sell her a kidney. Then looks at me for validation. I never saw this in my decades of existence that asking ... read more
On March 22nd, 2025, I came into this establishment not knowing how to order coffee for a large group. I spoke to a young African American and he understood me immediately and helped me get want I needed. And staff women maybe the manager explained what comes with it and ask if I needed anything else. I really appreciate good customer service. Unfortunately I didn’t get the names but they were on the morning shift.
Costumer service is not good , last time I went I ordered a strawberry lemonade they told me they didn’t have so my second option was a caramel ribbon crunch both girls looked at each other and started laughing bc they didn’t want to make it very unprofessional, my drink tasted really bad also . They need new baristas .
Starbucks has a 3.7 star rating with 534 reviews.
Starbucks is closed now. It will open at 5:00 a.m.
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