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Starbucks
- Coffee & Tea
- Castle Rock, CO
About this business
Location details
5642 Allen Way, Castle Rock, CO 80108, Castle Rock, CO, 80108, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 7:00 p.m. | |
| Tue | 4:30 a.m. to 7:00 p.m. | |
| Wed | 4:30 a.m. to 7:00 p.m. | |
| Thu | 4:30 a.m. to 7:00 p.m. | |
| Fri | 4:30 a.m. to 7:00 p.m. | |
| Sat | 4:30 a.m. to 7:00 p.m. | |
| Sun | 4:30 a.m. to 7:00 p.m. |
We love Starbucks! We live for Sunday morning coffee and our happy place 🤣 starbiesssss! Love it but this one needs some help! Mostly with the people serving. The word is service and it is POOR here. Waited forever. The morning baristas here were gossiping about other people, ignoring people in the line, seriously looked annoyed and didn’t serve anyone with a smile. Hey is 9:00 am let’s be kind okay! Sheesh people are still waking up. Starbucks is supposed to be known for its brand of kind people and customer service, this ... read more
The baristas at this location—and their management—aren’t just bad at customer service. They’re bad at basic humanity. Rude, condescending, and defensive, with no interest in resolution or decency. Ashley has a track record of negative reviews, and instead of course-correcting, the floor manager shields her like a protective parent. It’s pathetic- and frankly unprofessional. They don’t care if they embarrass the brand. They don’t care how they make people feel. They can’t even manage to be good humans, let alone decent emplo... read more
Bad everything especially the people serving here.
⭐☆☆☆☆ Absolutely unacceptable experience — take note. I cannot believe how unprofessional the staff is at this location. The Starbucks at Founders & Allen (Store #13489) is hands-down the worst I’ve ever visited—and that’s saying something. The management here is a complete failure. The floor managers are immature, and the rest of the staff follows their lead—rude, dismissive, and totally lacking in basic customer service. There’s clearly no training, no accountability, and absolutely no leadership. I’ve noticed multiple poo... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.2 star rating with 394 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 4:30 a.m.
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