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Starbucks

3.2

About this business

Location details

17447 Carey Rd, Westfield, IN 46074, Westfield, IN, 46074, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
3.229 reviews
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Mai Cheng's profile image
Mai Cheng 
4 weeks ago

Very disappointing experience. The drinks were made incorrectly, and when I politely asked about fixing them, the employee helping me (Stephanie) was extremely rude and dismissive. What made it worse was that the store wasn’t even busy at the time, so there really wasn’t any reason for the attitude. Customer service goes a long way, and unfortunately this experience was the opposite of that. Instead of simply correcting the mistake, the interaction felt uncomfortable and unprofessional. I understand that errors can happen, b... read more

Lilly Cheng's profile image
Lilly Cheng 
a month ago

Horrible experience. We waited when no one was in line. The prices were wrong. A grande banana bread matcha was 5.95. I asked for a tall and Stephanie had told me it’d be 7.85 I said the price for a medium is 5.95 so I don’t understand why a tall is more. She simply said the button isn’t on her screen. So I asked for her to change it. Very rude employee and horrible customer service. I had asked for extra cold foam and it was a banana matcha. She gave me a regular matcha with extra matcha cold foam. I went back and asked her... read more

twhite842's profile image
twhite842 
a year ago
Leslie Corcoran's profile image
Leslie Corcoran 
a year ago

Terrible experience. Waited in line (no one else in line) for nearly 10 min and finally just ordered in the app after being ignored. Took up way too much time of my day. Will never come back. 

Branson Schonfeld's profile image
Branson Schonfeld 
2 years ago

Gave me a hot coffee instead of ice. The lady in front of me also had the same issue. The manager Michelle has 0 people skills and is rude 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.2 star rating with 29 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:00 p.m. 

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