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2810 E 116th St, Carmel, IN 46033, Carmel, IN, 46033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
I visited your store recently and had a very disappointing experience. The employee I interacted with, I believe his name was Joe, was extremely unprofessional. Instead of helping me, he was wasting time behind the counter and didn’t seem interested in assisting customers. When I asked to speak to a manager, he told me that he was the manager, which made the situation even more frustrating. I did not feel welcomed or respected at all. Because of this experience, I will not be returning to this location.
I visit this store when I’m in Carmel for work. It used to be my favorite one, but now with this new crew, especially that unprofessional young white guy, that I don’t wanna mention the name, I’ve changed my mind about coming to this location. I miss the old crew because they always gave me a warm welcome and made me feel good.
I walked in today to get my items at 6:45 am because the drive thru was full and moving slow. My food was ready and I grabbed that. One girl at the bar was making drinks, and another guy, Justin, was making drinks and flirting. I waited 5 minutes for my drink. I saw it was on the bar and I asked someone to look to see if it was mine. No one would. I left. If people hadn't been flirting with customers then my drink wouldn't have been forgotten on the bar. This is really disappointing. I couldn't wait anymore and had to leave.... read more
I drive further to this Starbucks because my mocha Frappuccino is always the perfect balance. Other stores make them too chocolaty. Kudos to the baristas at 116th & Keystone!
Starbucks has a 4.2 star rating with 626 reviews.
Starbucks is open now. It will close at 8:00 p.m.
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