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Starbucks

3.1

About this business

Location details

1200 E Marshall St, Richmond, VA 23298, Richmond, VA, 23298, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.161 reviews
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Tanya J's profile image
Tanya J 
3 days ago

If I could give a negative 5 I would. But the interaction I received appears to be normal at this establishment. I read through the comments because I thought boy are they rude, and to my surprise there are several comments displayed showing how rude the staff is at this particular Starbucks. Clearly the manager/owner is just responding for face value but he/she isn’t doing anything about the poor customer service. 

Nya Outten's profile image
Nya Outten 
3 days ago

Everyone in this establishment was rude. I walked up to the counter to order a drink, and although no one came over right away, I understood that the staff was busy. However, I overheard a staff member with pinkish hair tell a coworker with red locs, “They can wait,” and they proceeded to ignore me. After several other people got in line, my order was finally taken by a rude cashier. To make matters worse, the banana bread I ordered was burnt. This experience was very disappointing. Working in a hospital environment, you wou... read more

Destinee Blades's profile image
Destinee Blades 
a week ago

This was my medium coffee after all the froth was gone. I didn’t have time to go back to get the rest of my latte. 

passent elsaid's profile image
passent elsaid 
2 months ago

The lady was doing the drink was so rude she throw it in the counter and when I asked her that it’s not exactly what I need she gave me a bad look and keep looking at the label but there was a young man who came by and fixed my drink . I usually get my normal drink from Starbucks and never face something like that , the workers at Starbucks usually are very nice and understanding. I was so disappointed with that attitude. 

Kendra Anderson's profile image
Kendra Anderson 
2 months ago

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.1 star rating with 61 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:00 p.m. 

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