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1200 E Marshall St, Richmond, VA 23298, Richmond, VA, 23298, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 9:00 p.m. | |
| Tue | 6:00 a.m. to 9:00 p.m. | |
| Wed | 6:00 a.m. to 9:00 p.m. | |
| Thu | 6:00 a.m. to 9:00 p.m. | |
| Fri | 6:00 a.m. to 9:00 p.m. | |
| Sat | 7:00 a.m. to 9:00 p.m. | |
| Sun | 7:00 a.m. to 9:00 p.m. |
If I could give a negative 5 I would. But the interaction I received appears to be normal at this establishment. I read through the comments because I thought boy are they rude, and to my surprise there are several comments displayed showing how rude the staff is at this particular Starbucks. Clearly the manager/owner is just responding for face value but he/she isn’t doing anything about the poor customer service.
Everyone in this establishment was rude. I walked up to the counter to order a drink, and although no one came over right away, I understood that the staff was busy. However, I overheard a staff member with pinkish hair tell a coworker with red locs, “They can wait,” and they proceeded to ignore me. After several other people got in line, my order was finally taken by a rude cashier. To make matters worse, the banana bread I ordered was burnt. This experience was very disappointing. Working in a hospital environment, you wou... read more
This was my medium coffee after all the froth was gone. I didn’t have time to go back to get the rest of my latte.
The lady was doing the drink was so rude she throw it in the counter and when I asked her that it’s not exactly what I need she gave me a bad look and keep looking at the label but there was a young man who came by and fixed my drink . I usually get my normal drink from Starbucks and never face something like that , the workers at Starbucks usually are very nice and understanding. I was so disappointed with that attitude.
Starbucks has a 3.1 star rating with 61 reviews.
Starbucks is open now. It will close at 9:00 p.m.
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