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Starbucks

3.0

About this business

Location details

1200 E Marshall St, Richmond, VA 23298, Richmond, VA, 23298, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 9:00 p.m.
Tue6:00 a.m. to 9:00 p.m.
Wed6:00 a.m. to 9:00 p.m.
Thu6:00 a.m. to 9:00 p.m.
Fri6:00 a.m. to 9:00 p.m.
Sat7:00 a.m. to 9:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
3.064 reviews
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Tamika Hill's profile image
Tamika Hill 
4 weeks ago

They never take cash for the evening shift coming in. There is never a sign up stating card only. They let you order then say oh we are only taking card right now. If you order on the app and you order too early they will trash your items and are not willing to remake it and you just loss your money. It’s always something at this location. Employees have to go to another Starbucks to get coffee before coming to work just because the service is horrible. 

Mimi's profile image
Mimi 
a month ago

Got the worst ice latte ever at the hospital store! It was a cup of water down milk on ice. Service was horrible too. Why do people go there? Panera is just few stairs away. 

Keylin Perdomo's profile image
Keylin Perdomo 
3 months ago
Tanya J's profile image
Tanya J 
4 months ago

If I could give a negative 5 I would. But the interaction I received appears to be normal at this establishment. I read through the comments because I thought boy are they rude, and to my surprise there are several comments displayed showing how rude the staff is at this particular Starbucks. Clearly the manager/owner is just responding for face value but he/she isn’t doing anything about the poor customer service. 

Nya Outten's profile image
Nya Outten 
4 months ago

Everyone in this establishment was rude. I walked up to the counter to order a drink, and although no one came over right away, I understood that the staff was busy. However, I overheard a staff member with pinkish hair tell a coworker with red locs, “They can wait,” and they proceeded to ignore me. After several other people got in line, my order was finally taken by a rude cashier. To make matters worse, the banana bread I ordered was burnt. This experience was very disappointing. Working in a hospital environment, you wou... read more

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3 star rating with 64 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:00 p.m. 

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