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Starbucks
- Coffee & Tea
- Highland Heights, KY
About this business
Location details
20 Kenton Dr, Highland Heights, KY 41076, Highland Heights, KY, 41076, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:00 p.m. | |
| Tue | 7:00 a.m. to 2:00 p.m. | |
| Wed | 7:00 a.m. to 2:00 p.m. | |
| Thu | 7:00 a.m. to 2:00 p.m. | |
| Fri | 7:00 a.m. to 2:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
On Monday, August 18 around 3:30 PM, I had a really disappointing experience with one of the cashiers (glasses, long black hair). She was disrespectful and had a rude attitude. When we asked if there were any non-caffeinated drinks, she acted frustrated and responded in a harsh tone. Every time we ordered something, her attitude got meaner and meaner, which made the whole experience very uncomfortable. As students/customers, we expect to be treated with basic courtesy, but this felt the opposite.
We purchased our drink here at 3:37 p.m., and unfortunately, the cashier assisting us at that time was unnecessarily rude. I am not sure what the issue may have been, but her behavior came across as increasingly unkind.
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Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4 star rating with 107 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 2:00 p.m.
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