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Starbucks
- Coffee & Tea
- La Mesa, CA
About this business
Location details
5335 Jackson Dr, La Mesa, CA 91942, La Mesa, CA, 91942, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:30 a.m. to 9:00 p.m. | |
| Tue | 4:30 a.m. to 9:00 p.m. | |
| Wed | 4:30 a.m. to 9:00 p.m. | |
| Thu | 4:30 a.m. to 9:00 p.m. | |
| Fri | 4:30 a.m. to 9:00 p.m. | |
| Sat | 4:30 a.m. to 8:00 p.m. | |
| Sun | 4:30 a.m. to 8:00 p.m. |
I usually have great experiences at this Starbucks, but unfortunately, my visit today was frustrating. Miriam, the employee taking my order, was condescending and corrected me multiple times, even when it wasn’t necessary. It made the ordering process feel uncomfortable rather than welcoming. To make matters worse, my order was prepared incorrectly, despite her insistence on “fixing” how I placed it. The pic is of a “lavender” cold foam w matcha- there’s no lavender.
Homeless hang out. I was scolded for not placing my mobile order more than two minutes before getting in the drive through. I was told my order consisting of one drink and one food item might not be ready when I get to the window, and I might need to park and walk in to get my items. I’m not sure why they have a drive through if that’s the case. If o didn’t use the mobile app, I would have ordered at the drive through speaker. Baffling. Today was the second time I was scolded for not ordering sooner.
Don't let your vendors park in Handicapped Parking- especially when it's brought to the attention the store Manager and she does nothing but say, "ok." Not "ok" make them move. Otherwise still great coffee and excellent service.
I order an Sourdough grill cheesed, it was different from the El Cajon location. So wasn't that impressed.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.3 star rating with 373 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 4:30 a.m.
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