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Starbucks

2.8

About this business

Location details

6170 W Grand Ave, Gurnee, IL 60031, Gurnee, IL, 60031, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.853 reviews
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Елизавета Бандура's profile image
Елизавета Бандура 
on Google
3 weeks ago

I was shocked they refused to give water to a woman with two kids unless she bought something. The staff looked constantly annoyed and unfriendly. The pickup counter was wet and dirty 

Svenghoulie O' McBennigan's profile image
Svenghoulie O' McBennigan 
on Google
3 weeks ago

Worry less about your makeup and attitude problem and more about doing your job. 

Jenny Jones's profile image
Jenny Jones 
on Google
a month ago

Nice and friendly staff! This location was very busy. I ordered a Strawberry Açai refresher with water. This was my second time at this location. The same thing as last time. My drink had so much ice very little drink and hardly any freezed dried strawberries. Barely had any taste at all. So watered down. I was very disappointed. 

Jessica Salgado's profile image
Jessica Salgado 
on Google
2 months ago

Went there to get a cup of ice for my small cooler that I stored my breastmilk because I forgot my ice pack at home and the barrista told no ice water without a purchase and later I told her I just wanted ice for my cooler with my breastmilk and she still told me no. I come here once in a while because I work in the mall but with this experience made me just not want to be a Starbucks customer anymore. They have to over look there polices to do a humane favor once in a while is not like I was asking for a free drink. 

Raihan Bhuyain's profile image
Raihan Bhuyain 
on Google
2 months ago

I am a regular customer of Starbucks. I always like to eat Starbucks coffee and I like to eat Starbucks different foods. I went to Starbucks in Gurnee miles 15 to 17 days ago for a cup of water, the girl who worked there told me that she could not give me any water without directing me. I am very ashamed about this. I have been to many Starbucks in different states of America and no employee has ever treated me like this. I came to Chicago Gurney miles Mall and faced shame. 

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Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 2.8 star rating with 53 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 9:00 a.m. 

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