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Starbucks
- Coffee & Tea
- Gurnee, IL
About this business
Location details
6170 W Grand Ave, Gurnee, IL 60031, Gurnee, IL, 60031, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Me encanta, pero estaba algo sucio pero puede ser por la afluencia de gente
Had an attitude refused to give me water for my baby even though I had bought a coffee an hour before too. So enforcing a policy that I didn’t fall under was ridiculous I paid money there thankfully a nice mother purchased a drink and gave me her water for my daughter. This is why I don’t normally go to Starbucks they aren’t humans behind that counter anymore just corporate slaves with no empathy these days. Never going to Starbucks again that was my last chance to their company. PERIOD, to the girl with the red hair behind ... read more
girl at the counter wasn’t properly trained before being left alone to help customers. the manager joline was completely unhelpful and didn’t care to offer me a solution. very rude to a starbucks customer when it was the employees mistake
Customer Service is horrible. I complained to corporate with no follow-up or follow-through from the district manager after an employee refused to remake a drink that was accidentally dropped because the lid wasn’t properly placed. I even helped clean up the spill. Xena, the cashier, became more agitated than what she already was before she served me. Apparently she was so agitated by me and my informing her that I know she could replace my drink that she grabbed a cup that she would’ve threw at me if her coworker didn’t cal... read more
I was Given old moldy brown strawberries in my drink they looked disgusting and I ended up throwing it away. They should of been thrown out no put into a drink that I paid 7+ dollars for won’t be coming back to this location.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3 star rating with 45 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 9:00 a.m.
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