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Starbucks
- Coffee & Tea
- Fruit Cove, FL
About this business
Location details
495 State Rd 13, Fruit Cove, FL 32259, Fruit Cove, FL, 32259, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 7:00 p.m. | |
| Tue | 5:00 a.m. to 7:00 p.m. | |
| Wed | 5:00 a.m. to 7:00 p.m. | |
| Thu | 5:00 a.m. to 7:00 p.m. | |
| Fri | 5:00 a.m. to 7:00 p.m. | |
| Sat | 5:30 a.m. to 7:00 p.m. | |
| Sun | 5:30 a.m. to 7:00 p.m. |
The service was absolutely terrible, we went to order our food and drinks and the barista that took our order wasn’t listening and we had to repeat our order 3 times then when we got to the window we were told that multiple of our food items were out. Why wasn’t this communicated to us before we paid? Then when we got to the window i politely asked why this wasn’t communicated and the barista completely ignored me. AND still charged me for the food that was out. Not coming back again.
This starbucks is a joke. I’ve gone to this location 3 times and have gotten the same exact drink through the app, and every time it was different. The first time my drink was only half full (I got a venti) and did not put add room & it was also not mixed at all. The second time, my drink was filled up more, but it was also not mixed. After that time, I went to a different starbucks and ordered it the same exact way, and they made it perfect & the correct way. I also spoke to a Starbucks employee from a different location & ... read more
So, I’ve had the unfortunate experience of encountering the worst customer service at this Starbucks location twice. The first time, I had ordered my coffee through the mobile app and picked it up at the drive-thru within six minutes. However, they informed me that I couldn’t do that. Today, at the drive-thru, the person handling my order was not only unfriendly but also rude. Is this how you treat your paying customers?
Awesome as always!
Hannah was such a gosh darn delight! Great customer service and friendly demeanor! Will be back just for her
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 486 reviews.
When is Starbucks open?
Starbucks is closed now. It will open tomorrow at 5:00 a.m.
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