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Starbucks

4.1

About this business

Location details

1914 W Main St, Troy, OH 45373, Troy, OH, 45373, United States

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WeekdayScheduleStatus
Mon4:30 a.m. to 9:00 p.m.
Tue4:30 a.m. to 9:00 p.m.
Wed4:30 a.m. to 9:00 p.m.
Thu4:30 a.m. to 9:00 p.m.
Fri4:30 a.m. to 9:00 p.m.
Sat5:00 a.m. to 9:30 p.m.
Sun5:00 a.m. to 9:30 p.m.
4.1847 reviews
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Tina Harrington's profile image
Tina Harrington 
on Google
4 days ago

Have you changed managers here???? Interviews or onboarding new employees should NEVER take place from 7am to 10am. You are causing stress for your customers and employees. I ordered ahead and still had to wait over 30 minutes. Ordered at 9:15am and did not leave until 9:50an. If you’re going to order here, use the drive through. Ordering ahead is not worth it. The employees are trying their best, work was quality, just not enough support from management. It’s obvious you need to hire. Doing this between 7 and 10am is not th... read more

Sydney Mayrer's profile image
Sydney Mayrer 
on Google
6 days ago

I try to not come here often because every time it’s a minimum of a 30 min wait. I put my order in on the mobile app while I’m at home. It takes me 20 minutes to get there and I still have to wait 20-30 minutes for the drink to be ready. Today I got stuck in the drive thru for 25 minutes. Every time I go I have this experience and I see a lot of other people say the same thing. It’s been like this for at least a few years. Why has nothing changed? 

Haleigh Thompson's profile image
Haleigh Thompson 
on Google
a week ago

This place is normally crazy busy, and I get it it’s not on them. But usually it’s an excessive wait time. However I gave them three stars due to their inconsistency, I’ll order my drink one day and it’s perfect, the next day it has no taste and I have to ask for them to add syrup or doctor it up myself. Additionally, there are few workers that come off as kind and “happy”. Meanwhile, some of them just have a backwards attitude that makes me uncomfortable. Lastly, the parking and traffic surrounding the store is insane most ... read more

Lisa Brown's profile image
Lisa Brown 
on Google
a week ago

Entered store at 3:43 pm. No one was in line in front of us but about 7 people were standing around in the store waiting on mobile/DoorDash orders. At 3:59, someone took our order of 2 drinks. One drink was handed to us at 4:15. The second drink was handed to us at 4:19. 36 minutes for two drinks…. Ouch. 

Jennifer Spitler's profile image
Jennifer Spitler 
on Google
2 weeks ago
View all google reviews

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 847 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:30 p.m.  

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