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Starbucks
- Coffee & Tea
- Marana, AZ
About this business
Location details
12100 N Thornydale Rd, Marana, AZ 85658, Marana, AZ, 85658, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 7:00 p.m. | |
| Tue | 6:00 a.m. to 7:00 p.m. | |
| Wed | 6:00 a.m. to 7:00 p.m. | |
| Thu | 6:00 a.m. to 7:00 p.m. | |
| Fri | 6:00 a.m. to 7:00 p.m. | |
| Sat | 6:00 a.m. to 7:00 p.m. | |
| Sun | 6:00 a.m. to 7:00 p.m. |
Horrendous customer service. Usually, the employees at Starbucks are friendly and helpful, but at this location customers are treated to an eye roll and snarky comments. The employees treat customers like a burden and if you dare interrupt their chatting circle, you are met with hostility and a bad attitude.
Customer service is out the door! Girls were literally standing gossiping behind the counter. When I went to order she said they didn’t carry that item, and the girl giggled and said that’s too bad! Once my drinks were ready the girl whispered the drinks names to let us know, not once made eye contact or said have a nice day. Nothing crazy just so disappointed in the consistency of zero customer service.
Mobile orders are fine but the one time I ordered in person I got an expensive drink because I wanted to use my stars and when I asked she said yes and to scan my card but then charged me for the drink and couldn’t do anything about it and she was not very nice on top of it.
The people who work here are all really nice but somehow every drink tastes nothing like the same drink at a stand-alone place. Always too sweet or too weak.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.9 star rating with 300 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 7:00 p.m.
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