This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
15658 Old Columbia Pike, Burtonsville, MD 20866, Burtonsville, MD, 20866, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 5:30 a.m. to 9:30 p.m. | |
Tue | 5:30 a.m. to 9:30 p.m. | |
Wed | 5:30 a.m. to 9:30 p.m. | |
Thu | 5:30 a.m. to 9:30 p.m. | |
Fri | 5:30 a.m. to 9:30 p.m. | |
Sat | 6:00 a.m. to 9:00 p.m. | |
Sun | 6:00 a.m. to 9:00 p.m. |
Today July 13th I had a not very good experience I went to pick up an order I asked the employee she told me to wait a few minutes I waited but like 15 and I didn't see anything then I came back and came back and asked her she keeps telling me that more minutes I keep waiting I'll come back now because I got tired and I asked her for the supervisor I don't even know if it was wine and she tells me that each employee has her position and why the employee didn't tell her where I had to go to pick up my order I told her and she... read more
The workers do not have good customer service ethics.
A horrible, rude manager and crap service. Worst Starbucks I’ve ever been to
I visited this location today and had a terrible experience with management. I made the mobile order at 3:09 pm for one iced drink and 3 cakepops. I proceeded to the drive thru when i arrived at 3:12 and by the time i made it to the window after the long wait, it was 3:44pm! By then the drink was not cold and the ice had melted. No apology for the wait of almost 40 minutes. I dont usually complain, but I felt they should be aware so I called immediately afterward. I spoke to someone claiming to be the manager named “David.” ... read more
Starbucks has a 3.8 star rating with 509 reviews.
Starbucks is closed now. It will open at 5:30 a.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com