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11510 Waverly Center Dr, Charlotte, NC 28277, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
I had a very disappointing experience at this location today. I ordered a shaken espresso through the drive-thru, but after waiting quite a while, I was told to drive around and park in the front so someone could bring out my drink. When the drink was finally brought out, there was no straw. I politely mentioned that I needed one, expecting she might have one with her but instead, I was told, “They’re inside if you want it go get it.” The entire point of using the drive-thru is convenience, especially when you’re on your way... read more
I placed a mobile order and went in to pick it up. As I was leaving, an employee said “Thank you, have a good day.” I responded by saying “Thank you, you too!” I guess he didn’t hear my response and replied “Or not, whatever!” I felt this was very rude, hurtful, and unprofessional. I always try to treat people with kindness and although he may not have heard me, that wasn’t an appropriate comment to a customer.
Very rude person working the register at this location. This person smarted off to my wife and told her to not have a good day. Do not support this place especially with this behavior.
Awful
Starbucks has a 4.2 star rating with 587 reviews.
Starbucks is closed now. It will open at 5:00 a.m.
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