This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
12 Winter Pl, Boston, MA 02108, Boston, MA, 02108, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 6:00 a.m. to 6:00 p.m. | |
Tue | 6:00 a.m. to 6:00 p.m. | |
Wed | 6:00 a.m. to 6:00 p.m. | |
Thu | 6:00 a.m. to 6:00 p.m. | |
Fri | 6:00 a.m. to 6:00 p.m. | |
Sat | 7:00 a.m. to 6:00 p.m. | |
Sun | 7:00 a.m. to 6:00 p.m. |
Got there 6 minutes before closing which the guy at the counter immediately shouted at me. I figured a coffee wouldn’t take long to fix, except when you do it wrong. He slid the iced coffee to me and I told him I wanted hot. I never said iced coffee. The girl there was very polite and offered to remake it while the guy walked away. Must have had a really bad day. I’m not from here but if I was I wouldn’t go back.
I’ve never complained about anything much, but this particular Starbucks location seems to prioritize profit over customer service. The staff is incredibly rude and unfriendly. For instance, this guy was counting money with gloves on while touching the food I ordered. It was gross and I didn’t want to say anything because I don’t like conflicts with people. I’ve been to all the Starbucks downtown, but this one always seems annoyed. I come here because it’s close to my work, and i come at the afternoon.
I love Starbucks latte but can’t drink without syrup. This is third time they forgot to add syrup despite I extra pay for it. Don’t make me dislike my fav coffee, please!
Starbucks has a 3.9 star rating with 493 reviews.
Starbucks is open now. It will close at 6:00 p.m.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com