Starbucks's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

2.6

About this business

Location details

Terminal A, Grapevine, TX 75261, Grapevine, TX, 75261, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.615 reviews
Select a rating
Kimberly Wood's profile image
Kimberly Wood 
on Google
3 months ago

I just had terrible service at the A20 gate Starbucks. The person that was at the cash register was so rude and snippy. It was very strange since I just asked for a melon burst energy drink. Nothing fancy. I even left a tip even though she was rude because I hoped the tips are shared with the other people there. My drink was made and delivered (by someone else), but when it came out it was a completely different drink. The snippy girl came over and told the woman who made it that she had done something wrong. She proceeded t... read more

Lisa Jackson's profile image
Lisa Jackson 
on Google
8 months ago

They actually open at 4am, waited 15mins in line wanted to redeem some stars with my drink only to be told their system was down and they refused to do the reward drive. Waste of time 

Alex Landar's profile image
Alex Landar 
on Google
a year ago

Rude cashier. Talking over you when you are trying to order. I asked her to add an extra shot of espresso to my drink three times, and she didn't hear me. She asked me to repeat it and I said it louder. She was offended by it and started saying don't yell at me. I didn't mean it rudely, the environment was loud, and for the third time, I decided to say it louder. Such a sensitive person who starts arguing without a reason shouldn't be customer-facing. 

Steven Rogers II's profile image
Steven Rogers II 
on Google
a year ago

Rudest people ever, messed up my drink order overcharged me by $4 and has the audacity to get upset with me when I asked for a refund. Avoid this place people… 

Callum Kerr's profile image
Callum Kerr 
on Google
a year ago

As normal Starbucks food and drink was solid. It’s a kinda tight spot and not anywhere really to sit. Service was lacking, I think they’re understaffed for the morning. We waited about 15 min for our order. 

View all google reviews

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 2.6 star rating with 15 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open tomorrow at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com