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Starbucks

2.6

About this business

Location details

737 Albany Shaker Rd, Albany, NY 12211, Albany, NY, 12211, United States

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WeekdayScheduleStatus
Mon4:00 a.m. to 7:00 p.m.
Tue4:00 a.m. to 7:00 p.m.
Wed4:00 a.m. to 7:00 p.m.
Thu4:00 a.m. to 7:00 p.m.
Fri4:00 a.m. to 7:00 p.m.
Sat4:00 a.m. to 7:00 p.m.
Sun4:00 a.m. to 7:00 p.m.
2.6128 reviews
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maya johnston's profile image
maya johnston 
a week ago

I have honestly never been to a worse starbucks or any other dinning location in general. I have genuinely never has a good experience here since I can remember it opening. They are horrible at updating the app to reflect what they have in stock and after you pay for your drink wait until you realize everyone but you has gotten a drink they tell you they dont have it in stock and not only that no one knows how to get you a refund, I got so frustrated today I just walked away but when traveling with my family I dont think I h... read more

Balaji Aditya Kumar Masabattula's profile image
Balaji Aditya Kumar Masabattula 
a month ago

Coffee was weak. My tall latte had the color of ivory, and I fell asleep on the flight after drinking it. 

Robert's profile image
Robert 
3 months ago

A complete apathetic customer interaction. Robots would be much better. The cashier was utterly uninterested in helping while the barista looked like she wanted to go home and sleep. Latte was terrible and felt guilty even buying the drink. 

Abigail Reynolds's profile image
Abigail Reynolds 
4 months ago

went there at 6:30pm to get a medium refresher and the dark black women was so rude and nasty she kept saying to the other employees that it was 5 mins to close even though there was 30 mins (being loud so customers could hear) yelled at people for walking where she already mopped and telling the other employees to say no to steamed milk or fraps because they already cleaned them that’s not acceptable and she should be fired you can tell her already hates her job it would be a better place without her and her nasty attitude 

Marissa's profile image
Marissa 
4 months ago

The young man with the tattoos at the register was so kind! He gave me my entire order for free because he felt like being nice! This is not the first time I’ve had this experience either. While the girls making my food and drinks were a bit unprofessional (cursing, talking on the phone, slamming down orders) they still made it in a timely fashion and the drink was very good! 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 2.6 star rating with 128 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 4:00 a.m. 

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