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Starbucks

3.7

About this business

Location details

1414 3rd St NW, Great Falls, MT 59404, Great Falls, MT, 59404, United States

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WeekdayScheduleStatus
Mon6:00 a.m. to 7:00 p.m.
Tue6:00 a.m. to 5:00 p.m.
WedClosed
Thu6:00 a.m. to 7:00 p.m.
Fri6:00 a.m. to 7:00 p.m.
Sat6:00 a.m. to 7:00 p.m.
Sun6:00 a.m. to 7:00 p.m.
3.7195 reviews
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Lucy Giang's profile image
Lucy Giang 
a month ago

I don’t usually leave reviews, especially negative ones, but my experience here was disappointing. The barista came across as rude and unprofessional. I ordered an ube coconut macchiato without the espresso shot, and instead of accommodating the request, she responded with attitude and also said "you will still have to pay for the shot". I never said anything about pricing, the cost wasn’t the issue, I simply wanted my drink made the way I requested. It shouldn’t be a problem to customize an order. 

Heather Wright's profile image
Heather Wright 
8 months ago

My daughter ordered a drink she orders all of the time. The cashier told her that based on her order, her drink would be watery. My daughter told her she orders this drink all the time. The cashier then tells the barista what the order is and then said, "it will be really watery..." to the barista then told her to make it a different way. The barista said she's making it the way the customer (my daughter) wanted it. It was a whole thing...but the barista made it how my daughter asked and it was a great drink. Not sure why th... read more

Charles V. Goodman's profile image
Charles V. Goodman 
a year ago
Grant Skerritt's profile image
Grant Skerritt 
a year ago

Need more people working, cause apparently when there is only 1 person working, they can only focus on one order at a time. Not only that, they apparently don't have a "Starbucks Scanner" for flat out redeeming points and attempting to only redeem a reward, you'll still have to pay a portion of it. Which is something not seen in other Starbucks in this town. 

Saundra Strizich's profile image
Saundra Strizich 
2 years ago

Came in to Alberstons and saw the gal working doing some cleaning so i asked if they were still open, and she said she had 15 minutes left. I quickly tried placing my order and meant to say hot and iced came out so I had to correct myself. She seemed annoyed. I then asked for the 2nd drink and the gal sighed, rolled her eyes and rudely asked what size. At that point I told her to not even worry about because clearly it was an inconvenience for her. Very poor customer service on her part. We came on 5/5. 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.7 star rating with 195 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 7:00 p.m. 

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