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Starbucks
- Coffee & Tea
- Rockford, IL
About this business
Location details
3001 N Perryville Rd, Rockford, IL 61114, Rockford, IL, 61114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 8:00 p.m. | |
| Tue | 5:00 a.m. to 8:00 p.m. | |
| Wed | 5:00 a.m. to 8:00 p.m. | |
| Thu | 5:00 a.m. to 8:00 p.m. | |
| Fri | 5:00 a.m. to 8:00 p.m. | |
| Sat | 5:00 a.m. to 8:00 p.m. | |
| Sun | 5:00 a.m. to 8:00 p.m. |
The girl at the window at 11am on January 28th 2026 was not very polite. I asked how she was and she didnt respond at the speaker, not once did she say thank you, she just said pull up, and when I go to grab my cash out of my wallet she closes the window and takes another order. I also work drive thru, so I understand its cold but I hope starbucks let's their workers bundle up like other companies do. I got the impression she was irritated by me having to get my money out. I told her I work drive thru so I understand its col... read more
Drink was so good, staff is friendly, and the playlist is top tier everytime I come in to do homework!
Extremely slow service. Waited 25+ minutes for a basic drink while watching mobile orders pile up behind the counter. Staff looked overwhelmed and there was zero sense of urgency. If you’re in a rush, don’t bother—this location clearly can’t handle volume. Overpriced coffee is one thing, but wasting this much time is unacceptable.
Ordered my drink after leaving the grocery store, noticed only 2 cars in the drive through and figured I would pull in. Once getting to the speaker I stated I had a mobile order. Young man on speaker said okay, give me a moment. Then chimes in a rude woman stating with attitude “we got the order two minutes ago, there is 6 drinks in front of yours, we will get to it when we can!”. I said okay. The problem is if you are that stressed out because of 6 orders then maybe the service industry isn’t for you. Having a bad day does ... read more
I went there on 12/17/25 and all the employees were on strike. This is ridiculous I understand they’re frustrated but if you don’t like it, then leave. I’m surprised they aren’t fired yet. They were standing in the drive through screaming with blow horns at 7am and just completely unprofessional. I made a post to Facebook in a group I am in and many people have said this is a normal thing for this location. Disgusting how the management hasn’t fired these people yet.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.1 star rating with 521 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 8:00 p.m.
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