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Starbucks
- Coffee & Tea
- Rochester, NY
About this business
Location details
1495 East Ridge Road, Rochester, NY 14621, Rochester, NY, 14621, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:00 a.m. to 9:00 p.m. | |
| Sun | 5:00 a.m. to 9:00 p.m. |
15 customers passed me before I even got my order. Waited for my drink for 30 mins. It was just a lemonade and the matcha latte. I'm surprised my food was still hot.
I ordered ahead through the Starbucks app and arrived right at the pickup time listed. When I got there, the worker seemed a bit annoyed and told me the order was still in progress, asking me to pull up and wait. Then they mentioned they didn’t have the $7 sandwich I ordered and replaced it with something cheaper (that was not cooked properly)— without refunding the difference. On top of that, my drink was filled about 80% with ice. For how overpriced everything already is, that really added to the frustration.
Ive been coming to this location almost everyday for the last 2 yrs, i work close by and i also live close so even on weekends i was coming, always use the app to order ahead of time and it was always great no delays coffee made perfectly, these past 2 weeks has been terrible i am doing my order 30 min ahead before i leave home and when i get there order its not ready and i still have to wait another 20 min for my order. Worst is when i get to work and i check my coffee its not made right, last 4 orders all in the last 4 day... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 4.2 star rating with 893 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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