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Starbucks
- Coffee & Tea
- Kirkland, WA
About this business
Location details
12425 116th Ave NE, Kirkland, WA 98034, Kirkland, WA, 98034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 4:00 a.m. to 9:00 p.m. | |
| Tue | 4:00 a.m. to 9:00 p.m. | |
| Wed | 4:00 a.m. to 9:00 p.m. | |
| Thu | 4:00 a.m. to 9:00 p.m. | |
| Fri | 4:00 a.m. to 9:00 p.m. | |
| Sat | 4:00 a.m. to 9:00 p.m. | |
| Sun | 4:00 a.m. to 9:00 p.m. |
The wait is as bad as it gets. More like Slowbucks. No "hello", no "apologies for the 20 minute wait". Pretty bad CS folks.
Bad service
My experience at this Starbucks has been inconsistent. Inside the store, the staff is generally friendly, though sometimes a bit short with small requests or order corrections. The drive-through, however, has been much worse. On one visit, I picked up a mobile order shortly after placing it and was fully fine with waiting. Instead, the employee responded in a passive-aggressive way, told me I should wait longer next time, and then completely ignored me when I calmly explained I didn’t mind waiting. On another visit, when it ... read more
I ordered the same order twice from DoorDash (2 drinks 2 croissants) this morning, missing 1 drink each time. Really disappointed, I do not know if the person who help pack food for delivery was hangover or just does understand the number, ordered 4 items, only 3 in bag. How come it happened twice this morning! 🙃
Lynn, the manager, was pretty rude. I frequent that location weekly, but got a rude response that I did not appreciate at all today. I ordered two drinks through my phone app and one was out but the other was not ready and time was nearing 20 min passed the order time. I asked the worker about the 2nd drink and all she said was that there were only 3 people working. No apology, no oh let me get started on that nothing. Then, Lynn comes out and says there are only 3 people working and "that she made my drink into a grande acc... read more
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.9 star rating with 712 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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