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413 W Germantown Pike, Plymouth Meeting, PA 19462, Plymouth Meeting, PA, 19462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:30 a.m. to 7:30 p.m. | |
| Tue | 5:30 a.m. to 7:30 p.m. | |
| Wed | 5:30 a.m. to 7:30 p.m. | |
| Thu | 5:30 a.m. to 7:30 p.m. | |
| Fri | 5:30 a.m. to 7:30 p.m. | |
| Sat | 7:00 a.m. to 7:30 p.m. | |
| Sun | 7:30 a.m. to 7:30 p.m. |
Formal Complaint – Discriminatory and Unprofessional Service Experience (October 28, 2025) Dear Starbucks Management, This morning, October 28, 2025, I visited one of your locations and experienced an unacceptable lapse in customer service. I stood at the counter for approximately six minutes waiting to place an order. During that time, several employees were behind the counter preparing drinks and talking among themselves, yet not one acknowledged my presence, made eye contact, or offered assistance. I was standing directly... read more
I was at this location yesterday morning and the wait time was ridiculous. The employees were working diligently but maybe they need a better system. The girl who was taking orders at the register was also preparing all mobile food orders and tea beverages. I waited 20 mins in line just to pay for a fruit package . Not once did the employee say thank you for your patience I will be with you in a minute. She took one order at the cash register then walks away to prepare other orders, we noticed eventually because some of us w... read more
Not enough baristas and they don’t know how to follow recipes. This location used to be so good :(
Place Is super slow. Waited over 25 minutes on a non busy day for 2 drinks
Starbucks has a 4 star rating with 624 reviews.
Starbucks is open now. It will close at 7:30 p.m.
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