Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

4.1

About this business

Location details

Premium Outlets, 1650 Premium Outlet Boulevard Chicago, Aurora, IL 60502, 1650 Premium Outlet Boulevard Chicago, Aurora, IL, 60502, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.1743 reviews
Select a rating
Veronica Gonzalez's profile image
Veronica Gonzalez 
a month ago

terrible. i tried to defend them, truly but as all these other reviewers I also had a bad experience. the staff are rude & unprofessional, cant say much more. 

Lupita Romero's profile image
Lupita Romero 
a month ago

They really need to work on their nasty attitudes, and pay attention to costumer service, if im paying +8 dollars for a drink i expect a well made drink, not just foam and a bunch of ice, went back nice girl did my drink again and her other co-worker started complaining saying that is supposed to be like that when it was obviously incorrect. 

Dave Kasper's profile image
Dave Kasper 
a month ago

2 people supposedly working and sllloooowwww. Floors are a mess. Counters dirty. Service very slow and people walking out when realizing the situation. One of the workers was very snotty. We waited extra long because they gave us our one drink and forgot the other, had theyve not been snotty, Id of asked them about the second drink sooner 

G's profile image
G 
a month ago

Terrible service. Expect a 30-minute wait for an espresso while the staff ignores you to hang out and tell jokes. The lack of professionalism here is stunning. If you actually want coffee and not a front-row seat to their social hour, go somewhere else. I won't be returning. 

Amanda's profile image
Amanda 
a month ago

Slow to only 2 workers. Keep on messing up orders like crazy. Wait for my husband drink. I feel like they had forgotten his order. 25 minutes later. They need help. I feel for the workers. 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 743 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 6:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com