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Starbucks

4.1

About this business

Location details

4044 Connection Point Blvd, Charlotte, NC 28212, Charlotte, NC, 28212, United States

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WeekdayScheduleStatus
Mon5:00 a.m. to 9:00 p.m.
Tue5:00 a.m. to 9:00 p.m.
Wed5:00 a.m. to 9:00 p.m.
Thu5:00 a.m. to 9:00 p.m.
Fri5:00 a.m. to 9:00 p.m.
Sat6:00 a.m. to 9:00 p.m.
Sun6:00 a.m. to 9:00 p.m.
4.1836 reviews
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Pierce's profile image
Pierce 
2 weeks ago

Update: well , so much for wonderful customer service, the young lady here in the drive thru with the koolaid red long hair at 5:29 pm does not need to be servicing customers , she was clearly irritated from the moment I took my order . I took the drink from here and said thank you , she didn’t say anything back and I said thank you out loud again , nothing , then I said you need to check your attitude and she boldly said I do too. When did customer service become non existent ? We all need a job and last I checked customers... read more

Ramiro Razo's profile image
Ramiro Razo 
3 weeks ago
Danielle H's profile image
Danielle H 
2 months ago

This review is not about the quality of the product, but the customer experience! My order was correct; however, the interaction I had at the drive thru was unexpectedly dismissive, unprofessional, and unacceptable. While picking up a mobile order, I was met with communication that felt unusually abrupt and unwelcoming; something noticeably different from the level of service I’ve come to expect from Starbucks. The order itself was fine, but the interaction left me feeling unwelcome as a customer. Courtesy and professionalis... read more

Maddie S.'s profile image
Maddie S. 
2 months ago

Girl working the register at 9:30am today (May 29th) needs to get with the program. She was glazed over when we were ordering, then had to clarify every single thing we said because she wasn’t listening, and our order was STILL effed up. 

Fleece Pierce's profile image
Fleece Pierce 
2 months ago

Thank you to the wonderful drive-thru workers this morning on my birthday , being so cheerful at 7:30am and even asking if I wanted them to sing happy birthday 😅. Your service was above and beyond on my special day , I frequent this Starbucks because of the service and you two made it even better . 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 4.1 star rating with 836 reviews. 

When is Starbucks open?

Starbucks is open now. It will close at 9:00 p.m. 

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