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Starbucks
- Coffee & Tea
- Perry Hall, MD
About this business
Location details
The Shops at Nottingham Square II, 5350 Campbell Blvd, Nottingham, MD 21236, 5350 Campbell Blvd, Perry Hall, MD, 21236, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 9:00 p.m. | |
| Tue | 5:00 a.m. to 9:00 p.m. | |
| Wed | 5:00 a.m. to 9:00 p.m. | |
| Thu | 5:00 a.m. to 9:00 p.m. | |
| Fri | 5:00 a.m. to 9:00 p.m. | |
| Sat | 5:30 a.m. to 9:00 p.m. | |
| Sun | 5:30 a.m. to 9:00 p.m. |
It was right around 5:30p and I placed a mobile order. The app said 6-9 min. Great! I arrived with 3 min to spare. No big deal. I could wait. Since I ordered to Frappuccinos I didn't want to get there too late and they be melted. They were not busy inside, but the drive thru had at least seven cars in it. The counter where drinks are placed was a mess, they had some of the syrups on it and were making drinks from it. The caramel sauce was there and they were placing the milk on it. And just liquid everywhere. I get it, they ... read more
As the dm, GM or area manager of this location reading these reviews and simply doing nothing about it is beyond me or not getting results. Either or. It’s literally always a 30 min wait. They have no sense of urgency. They’ll literally finish a conversation before making the drinks. The evening shifts need better operation.
Normally don't share reviews! It's 5am on a Sunday. I Google Starbucks and I have three I can choose from. The closest one has the worst rating, but I'm like all I want is a matcha latte we should be cool. Guess whats the one thing they don't have! Yup I see why the rating is low! Its 5 am top of the morning and you already out of stuff? Who's in charge of ordering inventory!
Absolutely terrible customer service. I can understand running out of an item and forgetting to mark it out on the mobile order app. But how are going to make 1 of 2 orders watch me grab the first order and then not tell me you dont have the ingredients for my second order. Not only did i have to ask 10 minutes after my first drink came out to know this information, and then i had to wait another 10 minutes for that drink to come out only for it to be made completely wrong.
Frequently asked questions about Starbucks
How is Starbucks rated?
Starbucks has a 3.7 star rating with 639 reviews.
When is Starbucks open?
Starbucks is open now. It will close at 9:00 p.m.
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