Starbucks

Molly Slocum 

on Google

3 months ago

I ordered for my staff a few weeks ago and Alana and Lily were the sweetest! They not only labeled each item, but they added little stars, hearts, smiley faces, etc to each of our cups! In the middle of a long shift, it made such a nice touch. The ladies were very helpful and respectful at pickup as well, making sure the ordering process went smoothly. Group orders can be difficult, but they handled it efficiently and with ease. 

Maddie Telbiz 

on Google

5 months ago

Angie and her crew are amazing! I spilled my morning coffee outside my car so I came back in around noon to get another one (it’s Monday and I needed the caffeine) and I was just joking with them how I spilled it and needed another and she gave me my second coffee on the house!! That was really amazing customer service I didn’t expect it but I APPRECIATE IT!!! Thank you very much. I’m one happy customer! Highly recommend this location. 

iowa land 

on Google

6 months ago

Terrible customer service. I asked for specific things to be added to the coffee and they back talked on why I would add sugar to an iced coffee. It wont resolve he said. Listen do your job and don't question people's orders. 2 times now I have had terrible customer service. Oh and they have no straws for whatever reason. Ill drive to the southside from now on 

Brooklyn Cross 

on Google

8 months ago

I ordered a pink drink in the drive thru. It tasted like lemonade so I asked them to remake it. The employee didn’t shake it in a shaker like you’re supposed to and barely added any coconut milk. I am really disappointed. The lady was rude and I didn’t appreciate her attitude towards me. I would rather go to the Starbucks in hyvee than go to this one again. I wish the employee would have taken her time to put in the shaker as they were not busy at all. I am a barista and I know the proper beverage crating routine and this wa... read more