Starbucks's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Starbucks

3.8

About this business

Location details

910 N Jefferson Way, Indianola, IA 50125, Indianola, IA, 50125, United States

Get directions
WeekdayScheduleStatus
Mon6:30 a.m. to 8:00 p.m.
Tue6:30 a.m. to 8:00 p.m.
Wed6:30 a.m. to 8:00 p.m.
Thu6:30 a.m. to 8:00 p.m.
Fri6:30 a.m. to 8:00 p.m.
Sat6:30 a.m. to 8:00 p.m.
Sun6:30 a.m. to 8:00 p.m.
3.8135 reviews
Select a rating
lol's profile image
lol 
a month ago

Ordered a drink today on my way to work as normal, and accidentally received the wrong drink. I had to pull around and wait in the drive thru again to get it remade. One of the staff at the window asked to see my sticker and then snatched the drink out of my hand. It was clearly made wrong so I’m not sure why. I was going to bring the old wrong drink to my friend at work, but she never gave it back. They had me park in a parking spot and wait for the new drink which she walked out. I wouldn’t really complain, but this added ... read more

Pam Blubaugh-mattox's profile image
Pam Blubaugh-mattox 
5 months ago
Molly Slocum's profile image
Molly Slocum 
7 months ago

I ordered for my staff a few weeks ago and Alana and Lily were the sweetest! They not only labeled each item, but they added little stars, hearts, smiley faces, etc to each of our cups! In the middle of a long shift, it made such a nice touch. The ladies were very helpful and respectful at pickup as well, making sure the ordering process went smoothly. Group orders can be difficult, but they handled it efficiently and with ease. 

Maddie Telbiz's profile image
Maddie Telbiz 
8 months ago

Angie and her crew are amazing! I spilled my morning coffee outside my car so I came back in around noon to get another one (it’s Monday and I needed the caffeine) and I was just joking with them how I spilled it and needed another and she gave me my second coffee on the house!! That was really amazing customer service I didn’t expect it but I APPRECIATE IT!!! Thank you very much. I’m one happy customer! Highly recommend this location. 

iowa land's profile image
iowa land 
10 months ago

Terrible customer service. I asked for specific things to be added to the coffee and they back talked on why I would add sugar to an iced coffee. It wont resolve he said. Listen do your job and don't question people's orders. 2 times now I have had terrible customer service. Oh and they have no straws for whatever reason. Ill drive to the southside from now on 

Frequently asked questions about Starbucks

How is Starbucks rated?

Starbucks has a 3.8 star rating with 135 reviews. 

When is Starbucks open?

Starbucks is closed now. It will open at 6:30 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com